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Good afternoon, everyone.
I call this meeting to order.
I want to welcome everyone to meeting number 19 of the House of Commons Standing Committee on Citizenship and Immigration.
Today's meeting is taking place in a hybrid format, so I have some administrative details, as we always begin these meetings with. They are really for those who are online and for our visitors today.
For those on Zoom, kindly click on the microphone icon to activate your microphone. Please mute yourself when you are not speaking. For those who are joining us virtually, at the bottom of your screen you can select the appropriate channel for interpretation: floor, English or French. For those in the room, please make sure to use your earpiece and select the desired channel.
I will let everyone know when they have one minute left.
To everyone, please kindly wait until I recognize you by name before speaking.
Just a reminder, because we have interpretation—we're blessed to have them, and they work really hard—I'm going to ask everyone to please not speak over each other. It's very hard for our interpreters to interpret, and it makes their job difficult overall.
Please address all your comments through the chair. All compliments throughout the next two hours will be very welcome and appreciated. I'm joking, but please address all your comments through the chair.
Members, please raise your hand if you wish to speak. The clerk and I will manage the speaking order as best we can.
I thank you all in advance for your co-operation.
I also want to say a warm welcome to both Mr. Kram and Mr. Ho. I know that you are going to be contributing and will be positive additions to our conversation today.
Pursuant to Standing Order 108(2) and the motion adopted by the committee on September 16, 2025, the committee is resuming its study on Canada's immigration system.
I would like to warmly welcome our witnesses for today.
By video conference, as an individual, we have Audrey Macklin, professor and chair in human rights law, faculty of law at the University of Toronto. Welcome.
In person, we have two representatives from The Refugee Centre. We have Eva Gracia-Turgeon, director, Quebec government relations; and Alina Murad, director, federal government relations.
Both groups will have five minutes for opening remarks, after which we will proceed with rounds of questions.
I'm going to start online, if that's okay, with Professor Macklin for five minutes.
Good afternoon. I thank you for this opportunity to address the committee. My remarks will focus on the Canada-U.S. safe third country agreement, the STCA.
As you know, the legal prerequisite for the STCA is that both the U.S. and Canada are safe countries in which to seek and to obtain refugee protection. If the United States is not safe, Canada violates the charter and international law by returning refugee claimants to the United States.
Under the STCA and the legislation implementing it, the U.S. will be unsafe if it sends refugees back to countries where they will not be protected from persecution or from onward deportation to a country where they have a well-founded fear of persecution. This is known as refoulement.
The United States will also be unsafe if it subjects refugee claimants to arbitrary human rights violations on U.S. territory, including arbitrary detention and other forms of abuse.
In mid-2023, the Supreme Court of Canada found that the United States, at that time, was a safe country. It did so by overturning findings of fact made by the trial judge at the first hearing of the STCA case, and in particular, findings that refugee claimants were subject to arbitrary detention in abusive circumstances. The Supreme Court found that detention was not routine for asylum seekers and that detention conditions amounting to abuse could not have been reasonably foreseen by Canadian officials.
This judgment about the United States is only as durable as the underlying facts upon which it's based, so if the facts about the United States have changed, the conclusions of the Supreme Court of Canada will no longer be valid in the present.
What's been happening in the United States since January 2025? Let me give you some examples.
First, the United States has barred all asylum claims made at the Mexico-U.S. border. To bar asylum claims directly violates the United States' obligations under the UN Convention relating to the Status of Refugees, which obliges states to extend protection to those who meet the definition of a refugee at or within their borders.
Second, the United States has entered into several agreements with other states to which it will send asylum seekers. These are not necessarily countries that asylum seekers have passed through en route to the United States; they are random third countries. Many of these countries have abysmal human rights records and are not safe. They include Sudan, Eswatini, Honduras and Rwanda, among other countries. People deported there face imprisonment, human rights abuses and possibly removal to face persecution in their countries of origin.
Third, the U.S. government now uses those third country agreements as the basis for terminating asylum claims already made in the United States. It does so through a process known as pretermission. This is one of several strategies the United States government has deployed to deny asylum seekers access to a fair process in the United States and to deport them to countries where they may face persecution on site or refoulement—being returned to their country of origin to face a well-founded fear of persecution.
Turning to conditions of human rights for asylum seekers within the United States, I'll give you the example of detention. If you'll recall, the Supreme Court of Canada found that detention was not automatic and not abusive. Today, one year after President Trump entered his second term, the use of detention is now mandatory and automatic for people in what is called expedited removal, many of whom are asylum seekers.
So far, over 70,000 people have been detained in the United States, which is a 75% increase over one year. Over 90% of this growth is in detention of people—including children—with no criminal convictions.
Detention conditions are widely reported to violate fundamental human rights—physical, sexual and psychological rights, rights against child abuse—with inadequate food, medical neglect, poor sanitation, etc. Thirty-eight people have died in U.S. immigration detention in the last year. All evidence points incontrovertibly to the conclusion that the United States is not presently a safe country in which to seek or to obtain refugee protection.
Meanwhile, the current Canadian government has redoubled its efforts to enforce the STCA. It refuses to publicly explain why it continues to enforce the agreement in the face of overwhelming evidence that the United States is not safe. Efforts to seek accountability through the courts are stonewalled.
This is my ask, my request to you: I call on you, as a committee, to require the and the deputy minister to justify, with evidence, the continued designation of the United States as a safe country in which to seek and to obtain refugee protection. In the absence of this justification, Canada must withdraw from the STCA immediately and divert resources to safe, regular and orderly processing of refugee claimants at Canadian ports of entry along the Canada-U.S. border.
Thank you very much.
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Our message today is simple. Canada's asylum system can be both efficient and humane, through feasible policy changes, if we begin to see refugee claimants as a benefit rather than a burden. The Refugee Centre has seen how bureaucratic inefficiencies directly impact the lives of future citizens. Delayed documentation, inaccessible legal aid and limited economic pathways are compounded to hinder the otherwise successful settlement of refugee claimants.
The first priority is modernizing documentation issuance. Today, refugee claimants rely on paper documents that are frequently delayed, lost or misunderstood by service providers. We propose adopting a secure ID card with a QR code on the back, allowing work permits, eligibility status and health assessments to be uploaded automatically, based on a model being used in Sweden. This would significantly reduce processing and mailing delays, restore dignity to claimants accessing services and accelerate entry into the labour market.
At present, some claimants wait up to two years for an initial work permit, not because they are ineligible but because of administrative bottlenecks. This delay directly increases pressure on provincial social assistance systems and shelters while depriving the economy of workers who are ready and willing to contribute. Evidence shows that refugee claimants are already reporting higher earnings than those in other categories; in some provinces, their earnings approach those of economic migrants. Faster documentation means faster integration and stronger economic outcomes.
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Second, we must standardize legal aid access for refugee claimants across Canada.
Access to justice should not depend on the province of arrival. Yet legal aid coverage, compensation models and the availability of mandated lawyers vary widely.
In Quebec, fragmented fee structures deter lawyers from taking legal aid files.
In Ontario, hourly compensation has proven to be a success. The result is predictable: claimants are overcharged, misadvised or exploited by bad actors—and governments pay later through increased appeals, judicial reviews and abandoned claims.
A federal-provincial cost-shared envelope, paired with standardized compensation models, would improve representation, reduce downstream costs and support Immigration, Refugees and Citizenship Canada's, or IRCC's, priorities, such as francophone and rural mobility.
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That's a very good question.
We would love to be able to collect data to conduct follow-up and to know where people are going. It's a goal, but unfortunately we don't have the funding to do it. However, according to our estimates, about half of refugee claimants will go to their network, whether it's their family or the people they met during their migration journey. The other half are people who will instead need to go through shelters, which may or may not be government-run, depending on the provincial context.
For our part, The Refugee Centre has a transitional housing program. Our organization has developed this expertise. What we raised in our brief is that housing is not sufficiently funded, unfortunately, and that the expertise really lies within the community sector. On our end, we are still able to offer this housing, at a cost that is three times lower than that of the hotel rooms subsidized by the federal government at the time, in Niagara Falls.
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Thank you to all the witnesses for being here in person and by Zoom.
Professor Macklin, you were speaking to a fair degree about the safe third country agreement and what's happening in the United States right now. We've all been watching the news and seeing how people of colour, to be frank, are being rounded up and asked about what their immigration status is and whether they're citizens. We've all seen what's happened in Minneapolis with the tragedies there.
You mentioned that the dynamics have changed. I think it's obvious to any objective, fair-minded person that dynamics have changed.
Can you dive more into what has happened with respect to Canadians? Have any Canadians been impacted by what's happened in the last weeks and months in the United States?
The trial judge in the Supreme Court of Canada case found that one litigant in particular had been subject to arbitrary detention, was at risk of removal to her country of origin and was detained in the United States in frigid conditions. There is actually a term for this in the United States: putting detainees in detention and then turning down the temperature. It's called, in Spanish, “the fridge”. The Supreme Court of Canada said this was probably not typical, it didn't happen all the time and there was no reason to think that asylum seekers were routinely detained.
On that basis, they concluded that the United States as a whole was not an unsafe place to seek or obtain refugee protection and, further, that there was no reason Canada ought to have known of perhaps exceptional circumstances and cases or anomalous events such as this. Canada said this about the United States in 2023, but that finding, of course, is only as stable as the facts upon which the finding is based. I hope that I don't have to persuade any of you who have been paying attention to what's happening in the United States that those things no longer apply.
I also want to emphasize that these are not just random events. In fact, one of the executive orders by President Trump imposes mandatory indefinite detention on people who are subject to what they call “expedited removal”, and within that category are people seeking asylum. This is dramatic change. It is automatic detention in abusive conditions for asylum seekers under expedited removal. That's a significant change.
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Thank you, Madam Chair.
Thank you to the witnesses for being here with us today.
I have helped people who have been subject to a removal order a number of times, even though they have been in the country for a long time. We sometimes manage to get them off the plane, literally. It's happened to me. In some cases, it took three, four or five years to process their asylum claim.
We often talk about the difficulty asylum seekers have in finding housing and accessing legal aid, as well as the difficulties related to funding for the organizations that look after them.
Instead of trying to put out fires all the time, shouldn't we be looking at processing times for asylum claims? Isn't that the crux of the problem, at the core?
If we managed to reduce those delays in order to reach a threshold that makes sense, wouldn't that solve a lot of problems?
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Yes. That's a very good point.
Processing times are a major issue, including in the asylum process itself. Sometimes, there are not only processing delays for one party, but also a lot of things are postponed, such as the hearing. So there are a lot of changes at the last minute. These are all communicated through email as well. So there is a literacy issue at play, because not everyone is accustomed to using technology.
Beyond the delays, we can also talk about the difficulty in accessing justice and good representation. It's one of the problems faced by people you may have encountered on the ground who found themselves subject to a removal order. We see a lot of fraud. There are people who, having been unable to access legal aid, will go to less suitable representatives or who are simply not competent. They will send batches of documents and copied-and-pasted applications. In those cases, it's certain that the person will quickly be subject to a removal order, because they haven't been properly defended. It's much more costly to go back and fix things. You're aware of that.
So you're absolutely right, and those two things have to be taken into account at the same time.
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You just raised the issue of immigration consultants, who are ultimately not governed by any rules. It's the wild west, and there's a lot of exploitation of people who are completely vulnerable. There are outright networks that are set up. So, even if we want to intervene, if false information has been provided by the consultant, we're left high and dry, and it becomes difficult to act.
However, the fact remains that the issue of delays is of great interest to me, because I think it could really be a game changer, as my friends on this side of the Ottawa River say. Often, the context can change. If a person makes an asylum claim, which is processed four years later, perhaps the problematic situation that led them to flee their country no longer exists. Conversely, a person may no longer be able to return to their country since they arrived, because the context has changed.
Doesn't that clearly show the relevance of asking the federal government to make investments to quickly and radically reduce processing times for asylum claims?
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That's a great question.
This is a real opportunity for leadership. There are always going to be anti-immigrant narratives circulating in public discourse. They're always there—good times, bad times. The real question is who picks them up and who exploits them—or who makes an effort to counter them. That's the job of political leadership.
I encourage, from the top down, the government and all those in Parliament to take steps to counter the dehumanization of non-citizens—allegations that are ultimately weak. For example, they can challenge that newcomers are responsible for housing shortages. Housing shortages need a very complicated economic account of the financialization, among other things, of the housing industry. Think about countering the blaming, for example, of international students for doing what international students do, which is study and, to some extent, work and reside in communities.
It is really important to not just take the existence of anti-immigrant narratives, or things that blame newcomers for problems that are broad social and complicated economic issues, and run with them for political advantage. Rather, it is important to show leadership. There are moments when the government has done that in the past, and I think it can do it again.
With respect to the safe third country agreement, I think it's time for the government to step up. If we're all alarmed, as we should be, by what is being done in the United States to non-citizens, and if we think we are a better country in our attitudes and treatment of non-citizens, then it's time to actually step up and demonstrate that by revoking the safe third country agreement. Instead of investing resources, for example, of $1 billion into CBSA to militarize our border, we should invest that into enabling safe, regular and orderly entry of asylum seekers at the land borders in a way that is efficient and that serves the needs of both Canadians and asylum seekers.
Thank you very much for the question.
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In our proposals, the documentation issue is certainly a major challenge. We talked about the time it takes to obtain documents. However, another concern is the recognition of these documents.
We agree that our immigration system is a bit complex. However, various government institutions, such as hospitals or schools, lack knowledge and staff. In addition, everything changes very quickly for these people, who are unable to keep up to date. As a result, many of them are denied the services that would normally be available.
However, the situation is poorly understood, the documents aren't consistent or standardized and many small documents add up, an issue that could be resolved by a card with a QR code that groups all these documents together. This means that we often need to accompany people to their appointments to ensure that they can access the services available to them. All this creates a major barrier.
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Thank you, Madam Chair.
Thanks to the witnesses for being here.
Ms. Macklin, I want to pick up on something my colleague Mr. Ho was talking about. For example, there was a trial for three men in Abbotsford who murdered an elderly couple, Arnold and Joanne De Jong. It started last month. One of the accused is an Indian national who is in Canada on a student visa.
If someone like him chooses to make an asylum claim after the fact, once they've been charged with this, do you believe that they should be eligible to claim asylum, or should Canada be able to deport someone like that?
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“People who need to be deported” is a very large category. Most of those people have never been charged or convicted of a criminal offence; they're just people who have been found not to have any legal status anymore, for one reason or another.
One challenge about that 34,000 number, though, is that Canada, like most countries, doesn't actually have exit controls. The government may say that there are 34,000 people subject to removal—that is, removal notices have been issued. What the government doesn't know, typically, is how many of those people have actually left of their own accord, because they don't check in with the government to tell them they're leaving.
Some number of those, for sure, will be in Canada—
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Absolutely. Thank you for the question.
When most people think of the contributions to Canada that refugee claimants can make, they think of the labour force, and that is definitely an undeniable fact. Refugee claimants do, in fact, support Canada through taxes and their labour.
Refugee claimants are actually very competitive, especially in the province of Quebec, with economic migrants. Refugee claimants are more likely to be entrepreneurs and start their own businesses in Canada, bringing new cultures and new perspectives. This is definitely a benefit to Canada.
A story that everyone may be familiar with is that of Peace by Chocolate. That is definitely a success story and a great narrative to call attention to here.
Thank you.
Their energy changes, of course. There is a wide range, from being very excited at the opportunities that being in Canada can bring to being very nervous, maybe, and bringing past traumas with them through the door.
Certain things are very difficult for people to shake. Paranoia is definitely present.
On the ways we help people navigate the system, we have many different portal workshops that help them understand what the system is and how it functions. Of course, there are barriers with this, so we try our best to overcome them. They are barriers like digital literacy, for example; the majority of the process is online.
Having people at the centre to help them and show them how it works and what the goal is here is a definite benefit to them.
[Translation]
I call the meeting back to order.
[English]
Just to let everyone know, because a few people have mentioned this to me, we will have a hard stop at 6:30. For those who have hot dates or have to meet planes, do not fret.
I will make a few comments for the benefit of our new witnesses. For those on Zoom—hello, Mr. Oldman—kindly click on the microphone icon to activate your mic, and please mute yourself when you are not speaking. As well, at the bottom of your screen, you can select the appropriate channel for interpretation: floor, English or French.
For those in the room, you all know that you can use your earpiece and select the desired channel. Kindly, as always, please wait until I recognize you by name before speaking. All comments should be addressed through the chair.
I would now like to warmly welcome our witnesses for the second panel.
As an individual, we have Professor Christopher Worswick, professor, department of economics, Carleton University.
Welcome, Professor Worswick.
By video conference, on behalf of the Immigrant Services Society of British Columbia, we have Mr. Jonathan Oldman, chief executive officer.
We warmly welcome you.
Finally, last but not least, we have, for the Immigrants Working Centre, the executive director, Mr. Luc Bonaventure Amoussou.
[Translation]
Welcome.
[English]
Each one of you will be given five minutes for opening remarks, after which we will proceed with rounds of questions.
I will start with Professor Worswick for five minutes, please.
I'm a professor in the department of economics at Carleton University. My research is on the economics of immigration.
I would like to thank the committee for inviting me to present on the topic of immigration processes in Canada.
This is a very broad topic. Given that I have five minutes for an opening statement, I'm just going to focus on what I think is the most pressing question related to the economic immigration process, specifically, the selection of economic principal applicants.
Since the late 1960s, Canada has mainly employed a human capital-based model of immigrant selection. Specifically, we have chosen economic principal applicants who have had education and language fluency, which makes them likely to have high earnings—perhaps not in the first year or two in Canada after arrival, but within a reasonable time frame.
I co-authored a 2025 study with Matt Doyle and Mikal Skuterud, published in the Canadian Journal of Economics, in which we make the case that if one wants to maximize economic welfare—usually measured, by economists at least, as GDP per capita—one would select economic principal applicants whose earnings, 10 years after arrival in Canada, are expected to be above the population average. As a rule of thumb, this is a sensible way to approach economic immigration.
Can it be done? I am certain that it can if we take immigrant selection seriously. If we look at the immigrant applicants and rank them based on factors such as education and language fluency, and then drill down into key details of education such as field of study, we will have much better outcomes for the strong applicants we would select. We might end up with a smaller economic intake, but it would be a much more successful one.
Many of you may be thinking that this is more or less what we do, but I would argue that we have shifted a long way from that. The category-based selection system allows governments to move away from prioritizing the highest-earning immigrants so as to pursue other policy options. Similarly, the growing provincial nominee numbers are too often focused on lower-skilled economic immigrants. This is another way in which we are seeing significant drift from our former human capital-based model.
While the potential pool of people wanting to come to Canada to live is arguably very large, many of them lack the language fluency and education needed to have higher earnings in Canada. What does this mean in practice?
Fundamental to economics is the idea of making choice under scarcity. We need to start thinking about highly skilled economic principal applicants as being scarce. Only when we do that will we see the layering on of other policy objectives, such as francophone targets for economic immigrants settling outside Quebec or prioritizing economic immigrants who will settle in small communities under provincial nominee programs. Layering these on top of the human capital model is pushing us away from our fundamental goal of raising GDP per capita, and this is costing our economy.
I thought I would try a couple of quick analogies. often uses hockey analogies, so I thought I would try one, just to lighten things up. We are heading into the winter Olympics. Let's say that we had decided that the women's hockey team, rather than being based on the best available players, was based on the best available players while ensuring that at least one player comes from each province and territory. That might have value as a policy, as these individual women would be great role models for people in their communities, but I think everyone realizes that it would probably reduce the chances—perhaps dramatically—of winning Olympic gold.
There is no serious discussion of that, but I would argue that this is in the same spirit as our provincial nominee programs.
Similarly, what if the Government of Canada required that professional baseball players needed to be bilingual? It's pretty extreme. I was thinking English-French, not English-Spanish, so it's even more extreme. This policy would greatly limit the choices the Blue Jays organization would have and greatly reduce the chances of winning the World Series.
I would argue that this is in the same spirit as our francophone targets outside Quebec. To be clear, settling francophone immigrants inside Quebec makes perfect sense. I'm not critical of that.
For economic immigrants settling outside Quebec, restricting some fraction to being francophone is very unlikely to have any impact on those communities, yet to achieve this, we may have to divert away from outstanding unilingual anglophone or allophone applicants.
Ideally, the selection of economic principal applicants should be focused on individuals who will have above-average earnings in Canada within, say, 10 years of arrival. When other policy objectives are introduced, we should expect lower earning performance of the immigrants selected. We should also be honest and upfront about the trade-offs involved.
Thank you.
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Good afternoon, Madam Chair and members. Thank you for the opportunity to present to you today.
I'm speaking to you as CEO of the Immigrant Services Society of BC, or ISSofBC, as a founding member of an initiative called “the Canada we believe in” and as a first-generation immigrant myself.
For 50 years, ISSofBC has helped newcomers build lives in Canada. Each year, thousands turn to us to find work, settle into local communities and improve their language skills. We're part of a vibrant settlement sector rooted in communities right across the country.
Today, however, we collectively face uncertainty and skepticism. Public discourse has shifted from healthy debate based on underlying consensus to being increasingly divisive. The narrative is highly focused on themes of control and security, and our system is too often framed as literally broken. Pressures on social infrastructure are frequently presented in an oversimplified way that inaccurately attributes them wholly to immigration. We're even seeing anti-immigration rhetoric imported from outside Canada that undermines our values and targets newcomer communities.
Public opinion data paints a picture of reducing confidence in economic and social capacity, as well as in support for refugees and newcomer integration. However, research also shows that the more people know about the facts behind immigration, the less concerned they are. Fundamentally, Canadians believe in the positive impact of immigration.
What's missing to help Canadians regain confidence? For many of us, it's a renewed positive vision for immigration—one that reaffirms how a successful immigration strategy is central to Canada's future prosperity, diversity and sustainability.
Nearly 200 diverse civil society, business and community organizations from across the country endorsed the call from “the Canada we believe in” for just such a renewed vision. It's grounded in five key principles.
The first is clearer, more streamlined immigration programs that drive economic growth. Today, our system is still confusing and too fragmented. Meanwhile, in British Columbia, for example, with slow immigration and population growth, labour demand is now projected to exceed supply by nearly 170,000 people over the coming decade.
The second is whole‑of‑government coordination to align immigration with demographic trends and labour force demand, as well as ensuring the necessary community investment. Today, we are still treating these things as separate conversations when they are deeply intertwined.
The third is the repudiation of divisive and counterfactual anti‑immigration rhetoric. In Canada, we may speak many languages and come from many places, but across our differences, we look out for each other.
The fourth is a recommitment to strong humanitarian programs that continue to transform lives and uphold our international standing. Today, too many Canadians are unclear about how different refugee streams work, how we meet our goals and obligations, and how supporting refugees brings communities together.
Lastly and importantly are transparent measures of success that establish clear economic, social and global impacts, with outcomes reported to Canadians. Success defined predominantly in terms of total arrivals and population rates isn't sufficient anymore.
Launched last April, our call is even more urgent today.
Over the course of these hearings, you've heard different specific policy suggestions. However, you've also heard from others, as well as from an increasing number of voices in media, policy and business circles, that now is the moment for a bigger conversation on immigration. We also hear this in day-to-day conversations with ordinary Canadians.
We urge the committee to make two baseline recommendations. First, transform the current levels plan process to a whole‑of‑government, whole‑of‑society approach that coordinates and aligns all the strategic elements and stakeholders. Second, endorse the five principles of “the Canada we believe in” as the baseline for a renewed vision. The time for a reset is now. Canada's future depends on it.
To end, let me tell you about Ebrahim, who is a young refugee from Yemen and a protected person here in Canada. Presented in a certain light, these few words about him may create very particular images and judgments.
What we also need to know about Ebrahim is that he's a software developer, a budding entrepreneur and a community volunteer. “I left everything behind”, he told me when we spoke recently, but he believed that Canada “could be a place where [he] could build a life again.” We owe Ebrahim a similarly positive vision.
Thank you.
[English]
Madam Chair and members of the committee, my name is Luc Amoussou. I am the executive director of the Immigrants Working Centre and vice-president of L'Assemblée de la francophonie de l'Ontario. It is an honour to appear before you today on behalf of the city of Hamilton and the Immigrants Working Centre, an organization that has supported newcomers for more than 38 years.
I speak to you today not only as a leader in the settlement sector but also as someone who has lived the Canadian immigration story. With over 25 years of experience in international mobility, including experience at the UN, I can say with confidence that Canada remains one of the most welcoming and attractive destinations in the world.
From the perspective of IWC, immigration is much more than a social success; it is an economic necessity for Canada. According to IRCC's projections, immigration will account for almost 100% of Canada's labour force growth by 2030, and by 2032, it will account for 100% of our population growth. Immigration is not optional for Hamilton or for Canada; it is essential to our economic future.
The question today is no longer whether Canada can welcome newcomers but how we welcome them. It's how we ensure that they are not blamed for broader societal challenges and how we help them integrate successfully into our communities and labour market. However, our capacity to support newcomers is being tested. While the stabilization of immigration levels announced in November 2024 is understandable, the budget cuts introduced in April 2025 have placed our sector and our clients under immense strain. These cuts have weakened essential services and amplified the mental health pressures faced by newcomers.
We must be clear on one point: Immigration is permanent. The funding that supports integration must also be permanent. Project-based funding creates gaps, staff turnover and service instability. Essential services cannot depend on short-term pilots. We strongly recommend a return to five-year funding cycles for the settlement sector, along with adding two more years to the current agreements.
As a frontline organization working with thousands of newcomers each year, we see first-hand how Canada's immigration processes shape their early experiences. Newcomers regularly face complex documentation requirements, unclear instructions, digital barriers and long processing timelines. Even small errors can delay applications by months, leading to job loss, financial hardship, family separation and serious impacts on mental health. In recent months, we have seen a significant rise in mental vulnerability among our clients. Settlement agencies like ours play a crucial role in helping newcomers navigate these challenges.
Stronger collaboration between IRCC and the settlement sector would help address some important issues. Four areas to address are reducing digital and language barriers, improving communication with frontline partners, reviewing the impact of AI-based processing tools and ensuring that application instructions are clear, complete and consistent.
Settlement organizations are not only providers; we are also partners. The IRCC and the settlement sector can work to make Canada's system more efficient.
Let me end by saying that Canada's economic success depends on immigration, and immigration success depends on strong, stable and properly funded settlement services. When newcomers succeed, Canada succeeds with them.
Thank you very much.
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The article I referenced before was with Mikal Skuterud and Matthew Doyle. It was something we started around that time, so it's possible it was an early version of the paper.
We were concerned about the growing levels of permanent immigration. What ended up becoming a bigger problem was the extraordinary growth of temporary migration. Both changes combined really led to a surge in the population, which is really unprecedented—since the fifties, anyway. I think it strained our ability to settle.
I am sympathetic to the challenges of my colleague here. It must be extremely difficult. It's a mixture of levels, which I know is a different part of the study. However, it is also selection.
My colleague mentioned, completely correctly, that labour force growth is going to come from immigration, but it's not just the number of workers that matters. It's also earnings. If we're trying to fund social programs, it's not the number of people but how successful they are.
I want to make it really clear that I am talking about economic programs. I strongly support refugee programs. We need services to support refugees and family class. I'd just like us to need them less for economic immigrants.
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That's fine, Madam Chair. It's no problem.
Professor Worswick, thank you very much for being here today.
I think you'll be pleasantly surprised. I think we're all hockey fans at this table. It's a very Canadian game, obviously, by definition.
Analogies have their place, but if I take your analogy to its logical conclusion, you're ultimately talking about differences of degree and not kind. What I mean, if we're going to continue down the path of the analogy, is that a right winger and a centreman are different, but not really. In the end, they're hockey players.
If we're thinking about the economy and the place of the immigration system in helping to build it up, when individuals can't be sourced domestically—I'm talking about skills—then your analogy and, frankly, your overall argument, might be out of place.
Just tell me a little more, because I'm a bit confused on the rationale. I say this with great respect. If we're trying to address skills gaps in the economy, we're obviously going to want people of various backgrounds, including income types. The trades are a challenge. It's hard to source people in the trades, to give one example. Also, you can talk to business owners in rural and remote communities. They have a very difficult time finding people.
If we're going to source people of only one income type, or in a certain category of income, if you like, then I think we're going to run into problems. The immigration system should serve the economy first and foremost.
:
Thank you, Madam Chair.
I'll stick to the hockey analogies. The of Canada and all his Liberal troops used the expression “elbows up” during the most recent election campaign. This expression translates into French as “lever le coude”.
That said, the expression “elbows up” in English means to protect yourself in hockey. In French, “lever le coude” means “to have a drink” or “to drink alcohol excessively” in our neck of the woods. As you can see, the differences between English and French make it worthwhile to point out the variety of words. Even when expressions are translated word for word, they don't necessarily mean the same thing.
Mr. Worswick, in your opening remarks, you said that criteria such as francophone immigration outside Quebec would take us further away from our economic objectives.
Is that right? I may have misunderstood.
:
I would humbly suggest—take it as you will—that you keep certain things in mind when you give these types of remarks. Language is a highly sensitive topic, especially in minority communities outside Quebec. For francophones outside Quebec, francophone immigration is extremely important, even vital, for the survival and growth of their communities.
In that case, it isn't just a matter of looking at things from an economic perspective. In my view, it also has good economic potential, in any event. Take it as you will. Honestly, I'm not passing any judgment. It's just a suggestion. In a country that claims to have two official languages, it's important to support minority language communities.
This brings me to you, Mr. Amoussou. Unfortunately, my time is running out. I would have liked to ask you more questions.
What are the main barriers faced by newcomers in the early stages of the immigration process?
:
First, the main barrier for newcomers is basically the difficulty of finding a job that really matches their skills and that makes them feel valued. They always start by finding precarious work that doesn't pay well. It takes them time to reach their full potential.
Second, at this time, especially in Ontario, housing has become an issue. Without any credit, it's hard to get accepted by landlords. This is becoming a real issue. We find that people are increasingly being asked to pay a deposit that sometimes amounts to six months' rent before they can get a place to live.
Third, another major barrier for francophones in general and for allophones is the language learning process. We've had many people come here from other countries. It takes at least four years to really acquire a functional level of English. Some people don't want to do so, but this only delays their economic integration and their success.
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One of you mentioned skills gaps. I hope you've been following what's been happening in the post-secondary sector, in which there have been puppy mills of temporary students coming into the country, as the committee has studied in quite some depth. One of the issues and problems I have seen is that the government changed how graduates can get and maintain a job and a path to permanent residency. It's effectively stopped now.
In my riding, I have Niagara College, a very significant educational institution. They have a world-class culinary arts program, brewing program and distilling program, and there are two-, three- and four-year programs. It used to be the case that you could get a work permit for the equivalency of the time you were in school; now, if you graduate, you have to leave.
I happen to own a brewery, so I'm looking for brewers all the time. I can't get them now, especially in this program, because the people who graduate have to leave. However, the person who gets a.... Not to disrespect the liberal arts, but if you have a degree in sociology, you can still stay for the equivalent time of your education. Do you see that as a problem? Would you make recommendations to change that?
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Yes. We must acknowledge that, no matter what people say, we aren't all in the same boat. Everything is becoming much more difficult. We're immigrants and we're a new generation here. We've noticed that it takes newcomers 10 years to catch up with people born in Canada. As soon as they set foot in Canada, they're 10 years behind, regardless of their level of education.
As part of our integration process, we're trying to shorten this time frame from 10 years to 5 years if we can. However, it's still a major challenge. A newcomer born in Algeria or Benin needs 10 years to catch up, especially in terms of salaries, compared to a person born here. This is despite the fact that the newcomer has the same education and credentials.
Unlike the professor, I wouldn't want to reduce immigration to Canada for economic purposes. Yes, we want to succeed economically, but there's also a human side. The process must be simplified so that the person coming here can make a substantial contribution to Canada's economy. You shouldn't say that you'll choose a person only because that person can make $100,000, and that a person who will never make $60,000 should go home. I believe that this is wrong and that it doesn't reflect well on a country.
:
Thank you, Madam Chair.
Mr. Amoussou, I'm from Lac‑Saint‑Jean, a fairly remote region in northern Quebec. More and more newcomers are coming to our territory, and we're happy to welcome them. Many people come to complain to the MP's office, which has become an extension of IRCC, because they can't get through to anyone.
Sometimes, these people are lost in the process. This is what we're here to talk about.
Isn't there an obvious issue when people get lost in the various immigration processes in Canada and when they can't simply receive guidance from the federal government because they don't have access to direct services?
Doesn't the problem lie there?
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It's a major problem that has become even more prevalent recently with the use of artificial intelligence. People talk to machines, not humans. They fill in forms, but any error results in everything being returned to them.
Nowadays, even a person from an organization such as ours, which works directly with IRCC, can call an officer and wait for four hours without anyone answering. This is frustrating enough for partner organizations such as ours. Imagine the frustration of a client who calls directly and who doesn't get any answer.
I think that we're moving towards an automated artificial intelligence system. However, the human side is essential.
Economic class immigrants aside, there are vulnerable people who may face language barriers and who must talk to chatbots or an artificial intelligence interface. It's really unfortunate. We need a balanced approach.
:
Yes. Thank you for the opportunity.
The levels plan process today takes in a lot of feedback, but we're hearing conversations across communities and across different sectors that a longer-term, cross-government process could be considered, one that is—and you've heard this from other witnesses at other meetings as well—coordinating the line across government, not just IRCC, the different immigration streams are complementary in alignment and there's a more structured and influential whole-of-society input into levels planning.
Right now, there is extensive consultation done by IRCC, but it's not a whole-of-government or a whole-of-society process. What we see in the coverage and the communication of the levels plan is that it's frequently reduced to two numbers. One of the recommendations in our “the Canada we believe in” initiative sets much clearer strategic objectives for different economic, humanitarian and other streams of immigration.
Thank you so much, Ms. Tesser Derksen and Mr. Oldman.
I want to thank all the witnesses for both their time and their important contributions. Based on this excellent conversation, there may be some additional things you want to submit to the committee. I encourage all three of you to do that. Thanks again.
Before we adjourn—because I know that Monsieur Brunelle-Duceppe wants to run out the door—for your information, version two of the draft report for the international student study should be distributed on Friday, February 20. In order to have time to review, we're scheduling the first meeting to review it on Wednesday, February 25. We plan to invite witnesses for the immigration study between now and then.
I just wanted to make sure you know that this is the current proposal.
With that, it is now 6:30.
This meeting is adjourned.