:
Good morning, ladies and gentlemen. Welcome to meeting 22 of the Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities.
Today is Thursday, May 8, 2014, and we're here to study the subject matter of clauses 242 to 251, 371 to 374, and 483 to 486 of Bill.
For our first hour we have a number of officials from the Department of Employment and Social Development with us. We have Ms. Annette Ryan, director general of employment insurance policy; Mr. Jean-François Roussy, director of employment insurance policy in the skills and employment branch; Mr. Laurent Quintal, assistant director of strategic policy from the labour program; Mr. Atiq Rahman, director of operational policy and research from the Canada student loan program; and Ms. Nathalie Martel, director of old age security policy.
Did I miss anyone?
We welcome you. As I understand it, there is a speaking order. I believe it is Ms. Ryan who will go first, and two other speakers will follow her.
Please commence your presentation.
[Translation]
Mr. Chair, honourable members of the committee, good morning.
I am pleased to appear here today to speak to you about division 17 of part 6 of Bill, which provides enhanced flexibility for Canadians taking care of ill family members to access employment insurance sickness benefits.
[English]
To provide context for the amendments proposed in Bill , I'll briefly start by reviewing the Helping Families in Need Act, which was tabled in September 2012 and which did three important things to improve special benefits and support the families that are relevant for the section reviewed this morning.
First, the Helping Families in Need Act established a new benefit for parents of critically ill children, who are referred to as PCIC, of up to 35 weeks to support parents who are taking time away from work to provide care to support a critically ill child of less than 18 years of age.
Second, it provided a new flexibility to Canadians receiving parental benefits, allowing them to suspend those benefits and to access sickness benefits, if they are ill or injured themselves, and subsequently to reactivate their remaining parental benefits, if applicable.
Third, the act that was tabled in 2012 amended the Canada Labour Code to protect the jobs of parents who were taking leave of absence to care for these children, or also for children who were murdered or missing, which was another grant introduced at the time outside of the EI program.
With the coming into force of the provisions of the Helping Families in Need Act on March 24, 2013, the government effectively changed the rules for Canadians receiving EI parental benefits so that they can now qualify for sickness benefits if they fall ill and then can subsequently draw the parental benefits. The government, then, was essentially bringing new flexibility and responsiveness to the EI program for parents caring for children.
The new measures under discussion this morning in division 17 of BIll further extend this type of flexibility to access sickness benefits for EI claimants who are receiving the parents of critically ill children, PCIC, benefits, or compassionate care benefits, CCB, which are benefits that are extended for up to six weeks for Canadians who are taking care of an ill family member, whether parents, spouse, or members of the extended family—sisters, siblings, that type of thing. These benefits are similar in nature to parental benefits in that the claimant receives temporary income support to take care of vulnerable family members.
The proposed change would allow parents in receipt of PCIC or compassionate care benefits to interrupt their claim and draw up to 15 additional weeks of sickness benefits under the EI program. Based on our estimates, this change might benefit approximately 300 claimants per year. It's a bit difficult to put a firm number on it with the new flexibility, but we cost it at roughly $1.2 million per year. There are administrative costs on the order of $109,000 per year that will be absorbed within existing reference levels of the department. The proposed legislative amendments would not cost a lot of money but would provide additional income support and flexibility during essentially very difficult periods of family life.
I will note this morning that women receiving EI maternity benefits cannot suspend benefits in the same way. Maternity benefits provide income support for a 15-week period surrounding childbirth to allow recovery from physical or emotional effects of the pregnancy and childbirth. The logic is that because sickness and maternity benefits both essentially provide income support related to physical or emotional recovery, there is not that same logic to allow women who are receiving maternity benefits to suspend and to go on sickness. That is a core logic to table for you.
That said, the Helping Families in Need Act was structured so that, should a new mother's illness continue beyond the 15 weeks of her maternity benefits, she can now switch to sickness benefits when she starts parental benefits, which gives her the possibility of collecting up to 65 weeks in total of special benefits—15 weeks of maternity, 15 weeks of sickness, and 35 weeks of parental benefits—if that's the amount of time she wishes to take. This ability to combine benefits for maternity claimants was not available to birth mothers prior to the Helping Families in Need Act.
Finally, in addition to the changes to the Employment Insurance Act, amendments to part III of the Canada Labour Code are also being proposed in order to fully align existing leave provisions, particularly those regarding compassionate care leave and leave related to critical illness, with the associated EI special benefits. Changing the benefit policy means changing the Labour Code.
More specifically, these amendments would clarify that compassionate care leave and leave related to critical illness can be interrupted to allow employees to take sick leave and work-related illness and injury leave and then return to work.
I'll also mention that these legislative amendments, once approved, will need to be followed by changes to the EI regulations and the EI fishing regulations, so that we can ensure equal treatment among claimants across economic regions and types of claimants. All legislative and regulatory amendments would come into force on the same day, which has been targeted for the fall of 2014.
Finally, I will note that in division 17, a very limited technical amendment is also proposed to the Employment Insurance Act. This amendment adds a reference to the PCIC benefit in an instance where it was inadvertently overlooked when the EI legislation was first introduced to bring in this bill.
Let me conclude by thanking you again for the opportunity to contribute to your study. This brings an enhanced flexibility to accessing the EI sickness benefit, which is essentially targeted to enhancing the fairness of the program and strengthening the support provided to Canadians who are away from work taking care of family members when those people giving the care become ill or injured themselves. That's the core of the measure before you.
Thank you very much, Mr. Chair.
:
Good morning, everyone.
The Old Age Security Act currently prevents the payment of income-tested benefits to sponsored immigrants. I am mostly talking about the guaranteed income supplement, but also about the allowances.
However, the current provisions limit these payments only until the individual has reached 10 years of residence in Canada. This was in line with the length of sponsorship agreements for seniors. On January 1, 2014, an amendment was made to the Immigration and Refugee Protection Regulations to extend the sponsorship period of the individuals landing in Canada under the parents and grandparents category from 10 years to 20 years.
An amendment to the Old Age Security Act is needed to align with the new sponsorship period of 20 years, so that old age security income-tested benefits would not be paid for the entire length of the sponsorship period. The amendment will come into force through an order-in-council, likely in 2017, once the current backlog of applications for parents and grandparents has been eliminated.
Guaranteed income supplement benefits are meant to provide assistance to seniors most in need. The rationale for not paying the guaranteed income supplement during a period of sponsorship is that sponsors, and not taxpayers, are financially responsible for family members they sponsor.
The impact of this change on sponsored immigrants and on program costs will not be seen before 2027, as parents and grandparents subject to the new 20-year sponsorship rules will not start to arrive in Canada until 2017, and eligibility to old age security benefits under the current rules would have begun in 2027.
It is estimated that these amendments will affect 2,700 individuals in 2027, and 40,000 by 2036. Annual guaranteed income supplement savings are expected to amount to $23 million in 2027, to reach $700 million by 2036.
Of note, the amendment does not apply to the old age security pension. As this benefit is not based on income but solely on age, legal status and residence in Canada, sponsored immigrants will continue to be eligible for the old age security pension once they reach 10 years of residence in Canada.
The Old Age Security Act currently ensures the protection of sponsored individuals in situations of a sponsorship breakdown, such as a death, conviction, bankruptcy or incarceration of a sponsor for a period exceeding six months. The current protection provided in the legislation, in case of a sponsorship breakdown, will remain.
Thank you.
Good morning. It is a pleasure to be here today to discuss the work that is currently under way with respect to the Canada apprentice loan program.
In the 2013 Speech from the Throne, the Government of Canada committed to ensure that Canadians are aware of the opportunities offered by skilled trades and to assist apprentices with the cost of their training.
As part of this commitment, economic action plan 2014 proposed the creation of the Canada apprentice loan program as an expansion of the Canada student loan program to provide apprentices registered in Red Seal trades with interest-free loans of up to $4,000 per period of their technical training. These loans will be interest free until the apprentices complete or terminate their apprenticeship training, at which point interest will start accruing and the loans will go into repayment.
The apprentice loans act, established as the legal framework for the Canada apprentice loan program, basically authorizes the making of regulations for the administration of the act. It provides the Minister of Employment and Social Development the authority to enter into loan agreements with apprentices, and provides for the establishment of a contract with a third party service provider for the administration of the Canada apprentice loan program.
The new act also provides for the making of regulations pertaining to certain benefits that are currently available to Canada student loan borrowers. In addition to these loans being interest free, the benefits include assistance for borrowers who face financial difficulty during repayment, and also the loans would be forgiven if the borrower becomes severely permanently disabled or in the case of the borrower's death.
In addition to the introduction of the apprentice loans act, consequential amendments have also been proposed to the Bankruptcy and Insolvency Act and to the Department of Employment and Social Development Act. The amendment to the Bankruptcy and Insolvency Act will ensure that apprentice loan borrowers are treated the same way as other student loan borrowers. The amendment to the Department of Employment and Social Development Act will allow for electronic administration of the apprentice loans.
The new Canada apprentice loan program will complement other Government of Canada initiatives, such as the apprenticeship incentive grant program and the apprenticeship completion grant program that were introduced in 2007 to encourage apprentices in Red Seal trades to complete their training.
As some of you may know, the Red Seal program is an interprovincial standard of excellence for the skilled trades, which aims to encourage harmonization of apprenticeship training and certification programs, foster mobility across Canada, and more rapidly connect skilled trades workers with available jobs in high demand regions. Today, Red Seal trades account for approximately 80% of all registered apprentices in Canada.
Despite existing measures to support apprentices in Red Seal trades, completion rates have been rather low, with only about half of apprentices completing their training. This represents a potential loss to the economy as well as to the individual, as apprentices who obtain certification have greater job stability and earn, on average, 25% more per hour.
A key factor that has been reported as contributing to low apprenticeship completion is the financial cost of attending periods of blocked technical training. During these blocks, which last between four and twelve weeks, apprentices face significant costs, including forgone wages, educational fees, tools, equipment, and sometimes relocation and living expenses if they have to move elsewhere to attend the training. For some apprentices, particularly those with families, these costs can be quite onerous.
Furthermore, unlike other post-secondary students, apprentices are not eligible for student loans because their training doesn't fall within existing program parameters of the student loan programs.
Over the last few months, officials with the Canada student loans program have held discussions with national apprenticeship stakeholders and provincial and territorial apprenticeship authorities to discuss program design and delivery issues. These discussions will serve as the basis for new regulations, and once those regulations are approved, the Canada apprentice loans will be available to apprentices in January 2015.
Thank you.
:
Thank you, Ms. Sims. I will answer in French.
The amendments made to the Canada Labour Code aim to protect the jobs of individuals who are on leave and are receiving benefits. As far as I understand, the required four weeks' notice for compassionate care leave comes under that.
If a federal public servant takes compassionate leave only, they do not need to give notice. However, if someone decides to take compassionate care leave and interrupts it to go on sick leave, they will be asked to let their employer know as soon as possible, so that the employer would be aware of their absence and of the fact that their leave status is changing.
It's important to understand that this measure has to do with employee-employer relations. The goal of the notice is to help the employer better manage their company and plan for absences.
These examples are often quite difficult, but to make it concrete, if you were to think of a parent whose child had received a diagnosis of cancer, that would be deemed a life-threatening illness and signed off by a specialist, and it would be an appropriate reason to begin benefits for that parent so that the parent could spend time with the child going through treatments and so on.
If, in those circumstances, the parent were, for example, to be in a car accident and need to take treatment, either hospitalization, recovery and so on, that parent could suspend the benefits for parents of critically ill children, which last up to 35 weeks to care for the child, take up to 15 weeks of sickness benefits, and then return to the benefits for parents of critically ill children, so that in total that parent could receive up to 50 weeks of benefits. If, during that period, the child's care was at a critical stage where the child needed a parent to be with him or her, the parents of critically ill children benefits are also shareable between the parents.
Essentially, I hope that's an example that demonstrates the flexibility we're trying to bring to the program in what are truly difficult circumstances.
:
Thank you very much, Mr. Chair.
I apologize for my voice today if it comes and goes. Bear with me, and if I get into a coughing attack I'll do the best I can.
Thank you all for being here. It's very much appreciated.
I think these are some excellent changes, and I'm very excited about the apprentice loan program. I think it's great. I'd like to dig down a little bit more on the benefits of that new program specifically.
It's up to $4,000. Is it directly tied to the tuition costs of the training? Is that how the loan is determined? If the courses cost $3,000 to participate in, would that be the maximum amount of the loan? How do you verify and make sure there are the checks and balances in place so the loan amount properly reflects the actual training costs for that individual?
:
Thank you for the question.
Actually, this will operate not quite like the Canada student loans program, where we do have an assessment process for the financial need of the student. On this one, the apprentices will be given a choice. We have looked at data that is available, and the needs vary widely because the amount of money they earn, there is a lot. The cost varies quite a bit, too. This is a program where the apprentices will have a choice. This is a repayable loan, so they will have to repay it at the end of the day.
They will be given a choice as to how much they need, up to $4,000 for a period of technical training. Depending on their individual circumstances, some of them might take all of the $4,000, or they might decide to take only part of it.
I just want to say something to Ms. Martel.
We understand the logic behind her explanation, but in reality, extending the length of sponsorship agreements from 10 years to 20 years is at the root of the problem. Had that period not been extended to 20 years, the sponsor would not have to carry the burden of taking care of the sponsored individual for an extra 10 years. In the most critical cases, such as the sponsored individual becoming ill, the extension of that period will encourage sponsors in financial difficulty to declare bankruptcy. It is actually easier to go bankrupt in such cases than to continue to fulfill the responsibility for the sponsored individual.
Fundamentally, this is a bad immigration measure. I will not ask you to comment on this because it goes beyond your jurisdiction.
However, I do want to come back to the issue of apprenticeship, since that situation is a bit of a concern for me. You said that 50% of apprentices do not complete their training, and I think that's terrible. Certain countries have successfully overcome employment crises and ensured that their workforce is participating much more actively in the labour market. Germany, which successfully reduced its rate of failure in training programs, is a perfect example.
Do you think this measure will help reduce the drop out or failure rate in apprenticeship programs? More specifically, does the failure rate during training periods vary according to whether those periods are short or long, or according to the number of weeks they take to complete?
:
Thank you. I will answer in English.
[English]
The intent is of course to increase completion rates. It's not always the case that apprentices are necessarily dropping out. Sometimes what happens is that they go on for a very long time and don't complete. There are a number of reasons that contribute to that.
One of them, which data shows, is that they don't have the money to go on technical training, because it requires them to go away from work for a number of weeks. This initiative is intended to remove that financial barrier. The hope is that this will increase the completion rate for apprentices, too.
I don't have information on whether it varies across different apprenticeships, depending upon duration, or not. But as I said, as long as it is due to financial barriers that they are not able to complete, hopefully this initiative will remove that barrier.
:
That's the end of that round. We're right on the appointed time for switching over.
I'll just comment quickly. About 25 years ago, I spent two years on the floor of a pediatric oncology ward with my son. One of the things that struck me was that with many of the parents who were there, and there were about 16 patients, one of the parents typically had to leave their job because they wanted to care for and be with their child.
I can't help but reflect today on the fact that we've come a long way. It's not that there were't supports for those people. There were a lot of agencies that came to the rescue to help those who were economically challenged, which shows the strength of communities.
If I might comment on a very personal level, I'm really thankful for these kinds of changes that we're making to enable people....
We thank you for coming here today and explaining it to us, and using your expertise in your roles in government to make these things happen for Canadians.
Thank you.
We'll take a short recess while we change the panels.
:
Let's get moving along with the second hour.
For committee members, and also for presenters, I've been given notice that there could possibly be a vote. We may be interrupted, at which time we would end the session.
Welcome to the second hour of our committee study of Bill .
Joining us now, from the National Association of Career Colleges, is chief operating officer, Mr. Serge Buy. With Mr. Buy is James Loder, who is the chair. We welcome you back, Mr. Buy. I believe you were here last meeting as well, on another matter.
Joining us from the Canadian Home Builders' Association, we have the chief executive officer, Mr. Kevin Lee; and Mr. Jack Mantyla, the national coordinator of education and training.
We'll turn it over to you now, if you'd like to go first Mr. Lee. Then we'll go to Mr. Buy afterwards. You have 10 minutes.
:
Great. Thank you, Mr. Chairman.
My name is Kevin Lee. I'm the CEO of the Canadian Home Builders' Association, and with me is Jack Mantyla, our national coordinator on education and training.
Thank you for inviting us here today. I want to focus my remarks on the Canada apprentice loan.
In 2012, the residential construction and renovation industry supported 845,000 jobs nationwide and generated $45 billion in wages for Canadians, for total economic activity attributed to our sector at $120 billion. I provide these numbers to illustrate the importance of residential construction in generating jobs and wages here in Canada. Canada's housing market has a strong demand for skilled tradespeople, a demand that is currently not being met, and this problem is going to be exacerbated in the future.
Statistic Canada's unemployment to job vacancies ratio for the construction sector, published in March, show that the number of job vacancies has been trending upwards over the past few years. This is a direct function of skilled workers retiring from the sector, and an insufficient supply of workers coming to fill these positions.
We're currently working with BuildForce Canada to finalize a residential construction industry labour market information report, but I can tell you that the preliminary results are showing that between now and 2023, over 100,000 vacancies will need to be filled in the residential construction industry alone.
:
Federal support for apprentices has been generous with the $1.4 billion allocated between 2007 and 2012 in programs like the apprenticeship job creation tax credit, the apprenticeship incentive grant, and the apprenticeship completion grant. To this we are pleased to see being added the Canada apprentice loan. However, since the existing programs are being restricted to Red Seal trades only, and this appears to be the plan again for the Canada apprentice loan, many young people wanting a career in the residential construction industry are not eligible for these supports.
Red Seal remains an important part of the residential construction industry, and we are pleased to see continued support for it. However, in addition to this, the profile of jobs in our industry has been changing a lot over recent decades. For example, the traditional carpenter as recognized under Red Seal is less and less a reality in today's residential construction industry. Instead, what we have a need for is specialty subtrades such as framers. These and many other provincially recognized trades—people who are really building houses these days—must also be recognized under federal funding and programs in addition to the Red Seal trades.
We at CHBA have compiled a list of 41 provincially designated trades that are employed in the residential construction industry. Of these, 23 are Red Seal, but 18 are apprenticeable trades that are not recognized by Red Seal. Accordingly, there's a great number of skilled workers in our industry—an industry that's a huge economic activity generator—who remain ineligible at this time.
To be clear, this isn't an ask for additional funding, nor would it take away funding from other trades. Of the $1.4 billion that I mentioned earlier, over $558 million was left unspent. So this is available funding that could be going to other apprenticeable trades, and with nearly half of our apprenticeable trades in the residential construction industry not Red Seal, that significant amount of federal support intended to help apprentices isn't currently reaching a very important part of the market.
The net consequences of this disconnect are the following: an untapped opportunity to create good-paying jobs that our economy is demanding; elevated housing costs to consumers and families due to a shortage of skilled tradespeople; and young people not getting the skills training they need to meaningfully enter the job market. This equates to untapped economic growth, untapped job creation potential, untapped wealth creation, and frankly, untapped additional revenue for governments.
The opportunity is here now to get this one right and expand the list of eligible trades for the Canada apprentice loan to include all provincially designated trades. Indeed, we would ask that all federal funding aimed at apprentices be accessible to all provincially designated trades.
We know the government has a great desire, which we support, for labour mobility. We saw this was made evident in the Agreement on Internal Trade. This doesn't require Red Seal. It instead requires provinces to recognize each other's regulated trades, which is very good. This trend in federal programming needs to continue and support not just Red Seal but also these other groups to be consistent with other actions taken by the government.
Broadening the eligibility of federal support for apprenticeable trades beyond Red Seal will be one of the most effective means, we feel, to encourage young people to take up skilled trades and reduce labour shortages. It's a small but significant change that will put federal support for skills in line with contemporary profiles of today's trades, while meeting the needs and demands of our companies. We feel that this is a relatively simple opportunity and simple solution, with great opportunity to help Canadians.
Thank you.
:
Thank you very much, Mr. Chair, for having me again. I was here on Tuesday.
I just want to confirm the rumour that twice in a week, five times in a month, it's like a frequent flyer miles program. After five times I get to sit on the other side.
Voices: Oh, oh!
Mr. Serge Buy: I'm pleased to be here to speak on the subject of Bill , the budget implementation act. I'm pleased to be joined, thanks to the fact that we have our conference here in Ottawa this week, by the chair of our board, Mr. James Loder. We will talk about apprenticeship more specifically.
A number of positive measures were taken by the government which, in our view, will mean that more Canadians will access much needed support to gain meaningful employment through this budget. Rather than going through each of them, I would like to spend a bit of time to highlight some of the measures we believe will have a real and direct impact on people.
The Canada apprenticeship loan is a measure that will provide apprentices much needed support to help them complete their training. When I was here on Tuesday last week, I mentioned the fact that we needed to provide the tools needed for people to complete their training. This is certainly one of them, and we thank the government for doing this. We see this as an important measure that could help increase the number of apprentices and help some of them to complete the apprenticeships.
The measures announced last week by the to support youth employment in high demand fields by paying for real-life experience will also enable young people to get their foot in the door and finally be able to answer the question: do you have any experience? Well, yes, this program will allow them to have the experience that they need.
We also applaud, and really do applaud, the measures designed to strengthen on-reserve education. Our members have had several successes with those types of projects and we think they should be expanded. When one visits the education and training for aboriginal people section of the program, however, they notice a number of programs designed to help first nations and Inuit students to enter university, legal programs, etc., all designed to take them away from the reservations for a long period of time. Completion rates are low. Programs delivered on reserve have a much higher success rate.
The example I quoted on Tuesday, which, by the way, was in the example from the school led by the chair of our board, showed the difference between an on-reserve and off-reserve program. Off-reserve completion rates were 7%; on-reserve rates were 76%—a big difference, a very big difference. We would hope that the government would consider, even if only as a pilot project, to support career colleges' efforts to develop on-reserve training programs, as several projects across the country exist, but await some support.
One measure that we struggle to understand why it is not included in the budget is the provision of grants to students enrolled in programs of less than 60 weeks. With the risk of sounding like a broken record—and I will sound like a broken record—it is hard to understand why we would penalize students who want to obtain meaningful employment faster just because their programs are less than 60 weeks. The government is looking at getting people back to work faster, and it is looking at helping employers fill vacant jobs, all of this to improve our economy. We're doing our part, but we can certainly do more with a government that's willing to partner with us. This government has done quite a bit, and we're willing to continue working with it.
The chair will continue.
:
Thank you for the opportunity.
As Serge mentioned, I'm the chair of the national association, but I'm also the senior director with Academy Canada. We're a Newfoundland-based career college that has been open since 1984. We deliver 35 programs and train approximately 2,000 students per year, half of whom are trained in Red Seal apprenticeship training programs. I'm happy to be here today to offer a real world example.
My office is located about 10 feet from a student lounge of a skilled trades college. I'm not sure how much more real world you can get than hearing what students say while they're on their breaks from classes. I'd like to share with you some of their thoughts.
One of the challenges that every student faces, whether in an apprenticeship program, a different college program, or a university program, is obviously financing and paying for their education. Then there's the worry and fear about what happens beyond that in terms of repaying that debt. When word came of the apprenticeship loan program, it spread very quickly through the college, and students were very excited about the idea because, as one of the witnesses said earlier, it is perceived as being ready to fill a gap, one that is very real and very much a deterrent to students not just starting a program but in many cases finishing the program.
I would compliment the committee and government on that program and encourage them to continue with similar types of programs. I also encourage them to follow the suit of the Newfoundland government. As many of you are probably aware, the Province of Newfoundland and Labrador recently announced that they were going to be converting the entire loan portion of the Newfoundland student loan to grant. I know that and I have a true appreciation.
I don't say those words lightly when I encourage you to follow suit. This is without question the ultimate solution to the student debt issue and to accessibility to post-secondary training, whether it's in the skilled trades or otherwise. If a province with some of the unique economic challenges of Newfoundland and Labrador can do this, I feel that there is room for looking at it in a broader scope across the country.
I'd like to move away from that just for a very quick moment and speak of some successes that we've had with the aboriginal community, specifically through my school, and I will unashamedly speak of it.
We have two fairly significant aboriginal communities in Labrador, Natuashish and Sheshatshiu. Some of you will be familiar with these. They are communities that have historically had significant challenges, with a wide range of social and economic issues.
It's led by a number of very forward-thinking individuals who see that the future solution is in education. They saw circumstances in which students in the past were leaving the community to go to study in off-community schools. The success rates—including at my school, by the way—were abysmal: fewer than 10% of the students who were starting were completing.
:
Thank you for the opportunity.
The success rate, based on the new model that we have taken of doing community-based training, increased from less than 10% when a student would go off-community to study to more than a 70% completion in apprenticeship training programs.
That was very important, because in Labrador there are a number of major projects going on right now, and as part of the labour agreements they have, they are obligated to hire a number of aboriginal workers. Their problem was that there were none trained to do the work. You couldn't hire people who didn't have the skills.
They asked us to do the training for them on reserve, and we were very excited about that opportunity. We went in and said that we were going to approach this very differently from anything we had ever done in training before; we were going to ask the community what they needed. Rather than being rigid in things such as scheduling—“You're going to start on this date, and you're going to end nine months later”—we basically said. “You tell us what you need; if it's caribou season, we're going to break; we're going to give you the option of going to do your thing and come back when the time starts.”
Innu translators were made available. Also we made sure that the community was actively involved in the training.
I certainly could go on, but I won't delay your agenda, except to say that there is a model there to be followed, and I would encourage an open discussion at another time to talk about how it happened.
Thank you.