I'd like to summarize, because I think we're talking at two different levels.
I certainly support G-3, and I think most people around the table do. G-3 is an important clarification of the clause dealing with the reporting mechanism. Where we might have some disagreement is on whether that protection for employees to report those violations—which is necessary, of course, to get that information—should actually be continued to the company.
We have here the enterprise manager simplified event review process of SMS-related non-compliance events and enforcement liaison. If we look down to the third yellow triangle, that's where I think we run into difficulties. Was the contravention internally reported and documented by the enterprise? If no, then the enterprise manager submits, within 12 months, a detection notice to aviation enforcement. Was the contravention committed intentionally by the enterprise? If yes, then it is the same result. Has the enterprise taken corrective action? If no, then it's the same result.
We certainly heard through rail safety that the problems have been enforcement of SMS. We heard the witnesses talk about the fact that essentially the government has to take railway companies to court to get corrective action.
Here there is a very clear weakness. In a case where you have deliberate company action or negligent company action or companies that have taken no action, essentially, the follow-up to that is to submit, within 12 months, a detection notice to aviation enforcement. We have this within the context of information that cannot be released, aside from court orders or the minister himself or herself choosing to disclose that information. And the information that is disclosed can't be used against the document holders. That's the problem.
I think we all agree that employees need to be protected. I strongly agree, and I think most of the witnesses said essentially the same thing, that we can't give a “get out of jail free” card to companies that may be negligent. It may only be a small proportion of the companies. But I believe that we cannot put the Canadian travelling public in a situation in which, first, they are unaware because of the secrecy around what could be repeat violations of safety standards by a company, and in which, second, essentially the company is protected from the type of regulatory enforcement and sanctions that should necessarily come with them. That's the problem.
I would suggest, in that context, that we should be adopting G-3, of course, but we should also be seriously looking at BQ-16. That eliminates the bad from that clause and reinforces what I think we all agree to, which is protection for employees.
:
I appreciate the government's effort to clarify things for the employees. But I have a problem with section 5.392 that deals with protecting the public.
Basically, a safety management system must make sure that there is a follow-up, there must be documentation and employees must be allowed to disclose cases of neglect. In my opinion, when everything is said and done, when the report is tabled, the minister can say that it is confidential pursuant to the act. He will not even be able to publish it, unless he "[...] considers that disclosing the information or making it available is necessary for the purposes of section 7.1". This remains to be seen, because he is liable to be sued, and the government might have some serious problems.
I want to protect the public. In any case, when a report is published pursuant to the Access to Information Act, many things are blacked out. But we at least have access to the information. When the minister receives a report, it is because of some important event, probably an accident or something due to neglect. Small things that remain unnoticed and are not reported on television will not be investigated and there will be no demand for access to information. This will only happen if the accident shows up in the media. Sometimes, it does not have to be big, as we saw regarding railways. It does not have to involve mortality. It can be so big that if we do not see it and try to prevent it, there could be a catastrophe.
Therefore, in the safety management system, all the information would become confidential and inaccessible to the public. I have a problem with that. I agree that we must protect the employees, and we are protecting the employees, but under section 5.392 we are protecting the company and the minister above all. At any time, he can say that it is confidential and that he is not publishing anything at all. That is what will happen.
:
Well, it will have something to do with it when enforcement comes into play, but we're not talking about enforcement here.
I see you reading this, and I would like you to read this. I'm trying to explain voluntary and non-punitive reporting and also SMS protection. If I were given the opportunity to explain, you would see how important it is to the gathering of safety information.
Let me explain. There are two systems. Each company governed by SMS will have an internal reporting process where employees are encouraged to report. I'll take you to the page that says “Reporting process”. Proposed section 5.392 is applicable to organizations governed by SMS. It's available to any employees within the organization, to encourage reporting. Employees can even report that they have committed a violation without fear of reprisal. Information is reported to the organization, not to Transport Canada.
There is no report, Monsieur Laframboise, to Transport Canada. It's reported to the organization. The information is used to analyze hazards and take corrective measures. If we don't tell them it's protected and that it's not going to be in a newspaper tomorrow, they will not report. If they have committed a blunder, a breach of one of the standard operating procedures, they need to be protected. The information would not necessarily have been available to the organization before Bill . When there is no protection, they do not report. Bill C-6 will encourage internal reporting by providing protection of the information and the reporting employee.
On the second page, for those who want to follow it with me, the internal information is protected even if it comes into Transport Canada's possession during inspection, audits, and assessments. It's not our intent to go and get that information, but we may from time to time. We need to be there to validate systems. We need to be there to inspect. We need to be there to audit. Transport Canada is saying that if it comes into our possession we will not use this for enforcement purposes. We want employees to report to the employer and we want to guarantee that we will not use it against them.
Also, it is protected from access to information. These days they are not reporting because they don't have protection. They want to report, so this is the guarantee we're giving them.
The information cannot be used for disciplinary purposes against reporting employees, except in accordance with the non-punitive reporting policy under SMS. Each company will have its conditions. They will tell employees that if they do things wilfully, of course they will be punished. If a report is error-based and it is not wilful, they will not punish.
You will see there has been an add-on to the protections with respect to a person reporting about another employee. That is to make sure there will not be reprisals against a person.
The information cannot be released under ATIP if it has been obtained by Transport Canada. If it has been obtained by Transport Canada, the information may be used to advance safety, but only after being de-identified. We want to protect the travelling public. We want to advance safety. We can do this. We don't need the name of the person; we want to use the aggregate safety information.
A court can always obtain information under the power of subpoena. The TSB has that power. This is not usually the type of information the TSB will want, because they will have evidence and other.... But if they wanted that type of information for whatever reason, they have authority to get it.
Also, if the safety of operations is considered to be jeopardized, Transport Canada may use information to substantiate administrative certificate action under proposed section 7.1. The minister can issue a civil aviation document, a CAD. The minister can remove that document if a company no longer meets the conditions of issuance or if it's in the public interest. Sometimes the only way we can prove there is a problem is with the evidence that is there. In that case, the minister could use it. He would not use it for enforcement purposes, because we gave our commitment; however, if there is such an egregious situation in a company that we need to refer to some of those elements, the minister can use it. It is the best of both worlds.
This is one system of reporting under SMS. I'm telling you again: If you don't have those protections, the information will not come flowing in. The companies cannot do their trend analyses. They cannot use their risk assessments. They cannot take corrective measures, because things will simply not be reported. You have the whistle-blower type of protection there, and you also have the protection for access.
The other system is the universal non-punitive reporting process, and this one, you will see, is under proposed section 5.395 of the Aeronautics Act, dealt with in clause 12 of Bill . This is universal, and it's voluntary. Anybody can use this. It is applicable and available to anybody anytime, anywhere to report any type of information relating to aviation safety or security. It could be a flight attendant reporting; it could be a pilot or a co-pilot. It could be a janitor on the floor seeing a safety situation that he or she needs to report.
The program is established and funded by the minister, but it's intended to be administered by an objective and independent third party government agency such as NRC, TSB or another. This is similar to what they have in the United States. It's called the aviation safety reporting system, funded by the FAA but administered by NASA. I have included a website link there, so if people want to get more information, they can get a pretty good idea of what is done with the information. There is lots of feedback and lots of good information coming in, but there's some protection.
Persons may even report, without fear of reprisal, that they have committed the violation. Information is reported to a third party government agency, not Transport Canada. So Transport Canada is not there.
The information is used to gather as much evidence, as much aviation safety data as possible to perform trend analyses, studies, reviews, and examination of hazards and incidents to advance safety, inform others of potential safety and security pitfalls, and prevent recurrence. It is information that would never be reported if no protection were provided to the reporting person. The information reported is de-identified within a very short period of time. Usually—and it's going to be done through regulation—it's between 24 and 48 hours. The person writes in, and there's a strip. The strip is detached and sent back to the person to show it was de-identified. But before doing this, the agency will call and try to get as much information as possible, and then de-identify it.
The information cannot be used for enforcement action or any legal, disciplinary, or other proceedings. The information cannot be released under ATIP until it is de-identified. Of course, when it is de-identified, it's going to be released and used also by the minister and by that agency to advance safety. The aggregate information may be used by the custodian repository government agency and Transport Canada, as I just mentioned, but only after being de-identified.
The protection for the reporting person applies even if proceedings are initiated against the person based on independent evidence obtained outside of the program. Let me give you an example. Someone reports there and says, “It wasn't intentional. I did that”, and they receive a receipt for this that will allow them to oppose this if someone wants to prosecute. Then he can say, “Hey, I did report”, and just as it is in the States, I have that “get out of jail” ticket here, provided that:
(1) the person has reported through the program;
(2) the information doesn't relate to a reportable accident or incident, because TSB requires that those things be reported, so they have no protection there;
(3) the alleged violation was not committed wilfully. Again, if there is evidence and inspectors can prove that things were done wilfully, there will be no protection;
(4) the person is not found by a court or tribunal to have committed a violation of the Aeronautics Act within the previous two years;
(5) the person has not made use of the protection before a court or tribunal within the previous two years;
(6) the person has already—in case they are working for an SMS company—reported the event through the internal SMS reporting process when the person is employed by an organization governed by SMS.
Again, there's lots of good information here. The American website will show you how much good information there is, which you won't get if you don't give the protection. It is of the utmost importance to have the protection in order to get people to report. Otherwise, they won't report.
:
This is really the weak link in the bill. I think we've done good work. I think the government has been forthcoming in responding to problems that have been identified as we've moved through the bill. This is the weakest link in the bill, and we have to address this issue.
On the employee side, I think there's a broad consensus, but to protect a rogue CEO who decides intentionally to commit safety contraventions or who refuses to take corrective action, what we are essentially doing.... And that's the link back to what the consequences are, because we've seen, with rail safety, an increase in accident rates when there are no consequences
Let's assume for a moment there's a company--let's call it Air CN--that decides that it's going to cut back on its safety requirements because, through the SMS process, they are protected. What we have in the proposed section that is affected by BQ-16 is that the minister shall not disclose information or make it available except through the court or if the minister considers disclosing the information. In other words, we're giving that power to the minister to decide whether or not to disclose. If not, you have to go through court.
Secondly, information that's disclosed under that process may not be used in the taking of any measure or in any proceedings against the document holder. That's the problem, not the issue of the employees. We agree on that.
The problem is giving, as Mr. Reinhardt has said himself, a “get out of jail free” card essentially to companies, most of which will react very responsibly, some of which may not, and I am not prepared to say to the Canadian travelling public, that's fine, you will have this process in place with the enforcement mechanism of an enterprise manager submitting within 12 months a detection notice to aviation enforcement. I don't think Canadians will accept that, and I don't think Canadians will accept that they may be travelling on an airline that is in clear violation and the information can't be released.
The travelling public has the right to know when a company is systemically violating. The travelling public has the right to know when there's no corrective action being taken. The Canadian public has the right to know, and we simply cannot rubber-stamp this proposed section. We have to deal with it.
I think amendment G-3 is part of the solution, as Mr. Volpe said. Mr. Laframboise's motion is part of the solution as well, but we have to deal with this section. We can't give a “get out of jail free” card and we cannot subscribe information that might be critical for the travelling public from any method of getting that information out in the public domain except the minister deciding himself or herself, or through the court system.
:
Mr. Chairman, I have to disagree somewhat with the words of the parliamentary secretary in terms of “we've heard it all”. I have to acknowledge and recognize, as I have already on a number of occasions, the willingness of the government to bring forward amendments. I think the legislative process calls for a continuous exchange, an ongoing exchange, until there's satisfaction that we've got pretty well the whole picture, then people will decide yes or no. As long as there are legitimate questions, I believe the debate is useful.
[Translation]
After all, brain storming can lead to great ideas, if I may put it that way.
I really don't like the idea of being prevented from speaking because debate is cut off, or when debate goes on for an inappropriate length of time. But I have the impression that that's what we are headed for. I personally think the discussion is just beginning. I hope so for Mr. Laframboise's sake.
I'll tell you how I got to this point. At a meeting with the officials, I asked as many questions as I could. I am satisfied with what Mr. Preuss has just said, namely that the government would normally not have the information referred to in these provisions, except in the three specific circumstances, that is, when the identities of the people involved have been removed, when a case is before the courts, or when other organizations impose disclosure, or in cases which fall under subsection 7.1. So information can be disclosed in certain circumstances, but which would not exist if there were no safety management systems.
So I accept the argument, and I can tell you that I am doing so because of an amendment you moved and which was adopted by the committee. It says that there shall be a review in the three years following the coming into force of these provisions. Perhaps this condition put everyone's mind at ease. I realize that the review applies to clauses 5.31 and 5.38. Perhaps we should introduce a provision imposing a mandatory review in five years. The minister will obviously have a ton of information after receiving all the reports on the safety information systems. At that point it can be decided whether or how any information was disclosed.
For now, what has helped me understand and accept the amendments—and I hope I am right about this—is the fact that we will be dealing with information which the government would otherwise not have. Apart from the possibility that the information may be made public, under other statutes the government must report on the information. This may make air travel even safer. That is why I support this idea. It was important for me to say so. In these circumstances, I am satisfied and ready to move forward. I also think we must respect all parliamentarians sitting at this table. If some members have legitimate questions, they should be allowed to ask them, even if that means sitting extended hours or more often, Mr. Chairman.
Thank you.
If I am made aware of a maintenance violation by Air CN, and I check with them and it's not internally reported, well, we won't be very forgiving. We'll go straight to the old enforcement process and charge them and prosecute them.
If it is internally reported, now we'll check whether the contravention was committed intentionally by the enterprise. It could be one of those error-based violations. Or it could be obvious--it's a big overloading of an aircraft by 2,000 pounds--and it's obvious that they knew they were doing it. At that time, if we say it was intentional, again we get out of the SMS system and go to the normal enforcement process, and we're very harsh. And I can tell you that we have increased penalties.
If it is not intentional and it was internally reported, we are quite happy, because we know that it is a mature, responsible company that wants to look after business and make sure they fix the problem. So we will work with them to see whether they take corrective measures. If they do take corrective measures, we may agree or not agree with their corrective measures. We may go back and say that it is not enough for us and we need two more. If they give us what we want in terms of satisfaction with the corrective measures, we will carry on.
It asks if the nature of the contravention necessitates the enterprise submitting a plan. If yes, then you go to the enterprise measure requesting that the enterprise submit a plan. You review the plan, and if it's fine, that's the end of the process quality loop. We verify. If we're not satisfied, we take enforcement action again.
This is the SMS system at its best, because we can charge a company. We have all the tools, and we have all the increased penalties for enforcement. If they work well with us and take the proper corrective measures, that is what we want. We want to advance safety. We don't want to just shut down a company and come up with a $100,000 fine if it's not required.
The kind of response we're getting now brings me back to 45 minutes ago, when I had asked for all of those items to be grouped so that we could deal with them in a fashion that would make a certain amount of procedural sense.
In my view at the time—and I'm sorry to be repetitive—amendment G-3 provided us with an opportunity to discuss the substance and direction of this entire proposed section. While on basic principle people couldn't agree with my previous intervention, as I made it, what we're being told now is that we could be contradicting ourselves as we go forward. So the discussion that we might have, for example, on a subsequent amendment G-3 might compel us to come back to revisit this particular issue.
If that's what I hear Mr. Reinhardt say, then I think the legislative clerk and the clerk might want to help us make a decision as to whether we should group the balance of these amendments, which would have been considered with amendment BQ-16, as the most appropriate way to deal with these matters. Otherwise, we'll be reviewing philosophical positions on every single amendment. When they're isolated, they all make sense, but these are all grouped together in order for us to come to a final understanding of a particular clause—not the bill itself, but a particular clause under the bill.
I'd ask you to consult with your legislative clerk and clerk to see whether you can help committee members around the table fulfil their democratic obligations by doing this in a procedurally correct fashion that will bring us to a decision that will not contradict another decision.
:
Mr. Chairman, I'm wondering whether other members would agree to what I've suggested on two other occasions so far, which is that some of these be grouped as being similar. The only way we can do that is if we can have somebody with some expertise address these from a procedural point of view. From the point of view of intention, which is what I thought I heard you say, I don't think you're ever going to get any consensus. I don't know what everybody else's intention might be on a clause-by-clause basis. I'm not sure that they would reflect my own.
I'm for making a decision that says let's come to a point where we can agree on what it is that we're voting on. I've read all of the amendments. In my own mind, I've already made a decision on which ones could be grouped, and in fact, that's how I've dealt with them for myself. Everyone has his or her own approach, but we are constantly referring back to either the department or to the chair to help us through a particular amendment.
While that's helpful from a legislator's perspective, what is much more efficient from the perspective of the responsibility of a legislator is that we reach a decision that will be useful and productive as quickly as possible. I say this not out of naïveté or out of feigned concern, but out of genuine interest that if Bill C-6 is a piece of legislation that is intended for the public good and safety, then all of its articles and amendments be considered in that light. I can't think of a more counterproductive use of a legislator's time than to constantly waiver on whether these amendments or these clauses fit the general definition of the responsibility of a legislator on this item.
If it is not the wish of the committee to deal with Bill C-6, fine. But then it will be dealt with on an item-by-item basis. So would you please--and maybe other members will disagree--over the course of the next 24 hours have your legislative clerk and your clerk group these for us? All members around the table have the same information as I have. I'm not sure we need you to hold our hands, but at least if you group them, we'll be able to deal with these as a large item. We all know what we want out of these amendments.
Without sounding like I'm really upset, we can have a more productive use of another hour and a half of time than we did in the last one. And everybody has a right. I think Mr. Laframboise said it properly: we all have our democratic rights that need to be respected. But along with democratic rights, this is a responsibility for all of us to be germane in our discussions on the clause-by-clause.
:
Well, there was, you're absolutely right. And I'll defer to Mr. Bélanger's statements on this, but the more we talk, the more some things get refined.
I have to disagree that there wasn't consultation. We had a reform to G-3 last week, and the government worked on it some more. I'm not going to give them any credit yet, because we haven't voted on it, but certainly we have three variations of G-3. The latest one, the one that was presented today, will be considered on its own merits.
I think all of us already knew what G-3 was. The government has gone to G-3 one and G-3 two, so we all know the context and we know the arguments that led to that discussion. I think for us to delay making decisions on some of these amendments because we want to deal with each one of them individually, when some of us are going to be asking you....
You're eventually going to have to make a decision, Mr. Chair, about whether these have a sequential impact on another amendment or, preceding that amendment, cause us to reflect in consequence--as we did, for example, with BQ-16, when Mr. Laframboise, after some debate, said he would withdraw it. I thanked him for that, as I think most members did. It was a genuine response. But I thought I read in that response....
You know, if you had told me earlier on that we were grouping some of these things together, I could have made my arguments more cogently against the central amendment that would have had an impact on my own amendment. And that's all I'm asking.