Thank you for the opportunity to explain a little about the Canadian Forces health care system, and more specifically how we provide health service support to the troops in Afghanistan.
My name is Commodore Margaret Kavanagh. I am the director general of health services and commander of the Canadian Forces health services group. Joining me, as you have said, is Brigadier-General Jaeger, the surgeon general.
I'd like to preface my comments by providing a brief explanation of why there is a separate military health care system in Canada. The Constitution Act of 1867 assigned sole responsibility for all military matters, including military health care, to the federal authority. The National Defence Act gives the Minister of National Defence the management and direction of the Canadian Forces, who in turn gives management and direction of the medical and dental services to the Canadian Forces.
In addition, the 1984 Canada Health Act specifically excludes Canadian Forces members from the definition of “insured persons”. We are also excluded from insurance coverage under the public service medical and dental care plans. Accordingly, the Canadian Forces leadership has a strong legal and moral obligation to provide comprehensive health care to Canadian Forces members, whether in Canada or abroad. In return for the commitment and unlimited liability to serve their country, Canadian Forces members must be provided with health care comparable to that which is provided to all Canadians, yet tailored to meet their unique needs.
The Canadian Forces health care system has many facets. In today's construct, it is inextricably linked with the Canadian health care system, both federally and provincially. You may want to understand more about how we provide health care in Afghanistan. To do so, it is important to first understand what we do at home.
Our activities in Canada, medically and dentally, prepare personnel for deployment and provide care to those who need it upon their return. We carry out public health and health protection functions; acquire medical equipment and pharmaceuticals in conjunction with the civilian sector; train health care professions; and provide direct patient care, predominately in the primary care setting. Almost all specialty care, in-patient, and rehabilitative services are now acquired from the civilian system, through a variety of arrangements.
Health care in general in the 21st century is very complex. It requires appropriate professional oversight. As the director general of health services, I am responsible and accountable to the CDS, through the chief of military personnel, for the leadership, management, and administration of the health system. As the commander of the Canadian Forces health services group, my job is to generate and sustain combat-ready health services units, subunits, and individuals who are capable of supporting the navy, the army, and the air force in operations. This includes the professional development, training, and preparation of health care personnel in order to meet their operational roles. Within the Canadian Forces health services, there are 19 different occupations, ranging from specialist medical and dental officers, to a variety of medical and dental technicians, all of whom have unique training and professional development requirements.
The surgeon general, as the senior Canadian Forces physician, focuses on the professional oversight of the clinical practice of medicine in the Canadian Forces. Likewise, I have a counterpart to the surgeon general, the director general of dental services, who has professional oversight of the practice of dentistry.
Brigadier-General Jaeger's main duties include the setting of clinical policies; the delineation of clinical scopes of practice, which in layman's terms means deciding what health care providers should be authorized to undertake what types of tasks; the determination of clinical and professional content for both formal CF courses, such as those offered at our school in Borden and what we call the “maintenance of clinical skills programs”; and the final review of complaints pertaining to clinical care or the occupational health aspects of CF practice. The surgeon general sets the CF's priorities for medically related research, acts as the interface between the CF health services group and the various provincial licensing bodies, and is the guardian of the clinical professional ethics of the suitable practice of medicine in the CF context.
An approximate civilian comparison to the two of us would be that of a hospital CEO with his or her respective chief of medical staff. I say approximate, because the health system aspects of a military health care organization makes the duties far more complex than those experienced by a single institution. I myself, my command team, along with the medical and dental professional leaders, work together to provide a continuum of health care to military members at home and on overseas missions.
To do so, the Canadian Forces health care system carries out many of the policy functions of Health Canada and the Public Health Agency, the health care delivery functions of the provincial health systems, the occupational health functions of the workmen's health and safety system, plus the equipment and pharmaceutical acquisition and distribution of the civilian sector. We also work closely with several other federal government departments, especially Veterans Affairs Canada, to ensure the most appropriate service for Canadian Forces members while still serving or as they transition to civilian life.
When the Canadian Forces health services group is directed to deploy on operations, we commence an operational planning process to determine what health services are required for each and every operation. First and foremost, we assess the risks based on the mission, the tasks assigned to the Canadian Forces personnel, and the geographical location of the mission. Through our medical intelligence, we know what naturally occurring health risks exist in the area of operation—for example, malaria—and we recommend the appropriate countermeasures.
Likewise, our intelligence gives us information about the state of the host nation's health care, so we can determine exactly what Canada, or Canada in conjunction with its allies, needs to provide to the mission. We must include everything from preventative measures to routine care, both medical and dental, to full specialist and surgical capability. We must have a robust chain of evacuation on the ground and/or in the air to meet the tactical need, but we must also have strategic air evacuation to bring patients back to Canada.
All of these aspects of health care are currently being met in Afghanistan through robust multinational arrangements and our facility located on the Kandahar airfield. We also have arrangements with our coalition partners that in the event of a mass casualty that overwhelms our facility they will take our patients.
In conclusion, providing effective health service support to the troops in Afghanistan requires not only a robust capability on the ground, but also the appropriate pre-deployment preparation and post-deployment rehabilitation. To accomplish all of these tasks, the Canadian Forces requires health care personnel who meet a high level of excellence as military and health care professionals, supported by an effective civilian health care system.
Finally, we are providing this level of support at a time when all western nations are struggling to meet the personnel demands of their health care systems. Nonetheless, the military and civilian health personnel working within the Canadian Forces health care system are dedicated to the health and welfare of the men and women serving in the Canadian Forces.
This concludes my opening remarks. I'll ask the surgeon general to address some of the clinical issues relevant to the current operational tempo.
:
Thank you, Commodore Kavanagh.
Mr. Chairman and members of the committee, I appreciate the opportunity to address you about topics that may be of interest in light of the CFs recent operational experiences.
I would like to begin with some general observations about injuries sustained on modern operations. I should preface these remarks by making it clear that most of the data underlying these observations comes out of the U.S. military's experiences in both Irak and Afghanistan, but our own data appears to be consistent with this trends.
The most important trend to notice is that soldiers are surviving incidents that they would not have survived in previous conflicts. This probably cannot be attributed to a single development, but to a combination of efforts. Better intelligence, better tactics, better vehicles and most certainly better body armour all play a role.
[English]
But we in the health services also think that improvements in battlefield health care have played a role in this success, and these improvements start right down at the individual soldier level, with each and every one having completed additional first-aid training, including being taught how to apply a tourniquet and use our new pressure bandage and hemostatic agents, all of which are carried by individual soldiers.
Reinforcing the individual soldiers are a cadre of soldiers trained in combat casualty care, a two-week course that gives them some additional skills. Our medical technicians are trained initially as primary-care paramedics, and at the corporal rank level also have advanced emergent care skills and can perform useful screening for ambulatory care issues. A medical technician accompanies virtually every patrol that goes out in Afghanistan.
Backing up the medical technicians will be a physician assistant or a military physician, and of course we have our small but quite capable hospital at Kandahar airfield. It may interest the committee to know that this hospital is the first Canadian military facility to utilize a CT scanner in operations.
Our health care providers are more confident in their skills than was the case a few years ago, as a result of the maintenance of clinical skills program, which takes CF uniformed providers out of our clinics and employs them, anywhere from 20% of their time for a general practitioner to almost 100% of their time for a clinical specialist, in busy, full-service health care settings where a much broader range of skills is needed.
Giving soldiers a better chance to come home from operations alive is certainly something to be proud of, but for many of these soldiers, it can be a mixed blessing in that they may face significant disabilities. The effectiveness of our personal protective equipment, added to the current adversary's preference for attacking with improvised explosive devices, produces a different pattern of wounds than previously experienced. We are seeing fewer wounds to the thorax and abdomen and more to the extremities, including more traumatic amputations. We are seeing more closed-head trauma than in previous conflicts. What this means for us when planning health care in theatre is that the orthopedic surgeon is just as much a must-have in an operational theatre as the general surgeon, whereas in previous conflicts it was the general surgeon who was at the centre of the action, and orthopedics considered something of a “nice to have”.
[Translation]
What this type of injuries mean, once the casualties arrive back in Canada, is multiple surgical procedures and a long period of specialized rehabilitation.
I believe the committee is aware that the CF does not provide the services directly, but works in cooperation with civilian institutions and providers. The dispersion of the CF across this vast country, coupled with the provincial responsibility for health care, makes ensuring a uniformly high level of care to all our personal a challenge, but one that we believe we are meeting.
It is important to emphasize that the CF, unlike our US counterparts, could not operate its own tertiary care hospital, or rehabilitation centre. We do not currently employ the correct types of health care providers, and even if we were to concentrate all CF casualities in a single facility—which has obvious drawbacks from the point of view of the member's family and social support networks—we would not have enough patients to develop or maintain an acceptable level of expertise.
[English]
The committee may also have concerns about how we approach mental health care for deployed soldiers and may worry whether we are doing enough to prevent, detect, and treat mental illness. Perhaps it will be clearer to you if I describe all the mental health related activities that occur around the deployment cycle. Not all of these are primarily health services activities. Of primary importance is the pre-deployment training that the member received, for at least two reasons: one, the more confident the member feels in his or her skills, the better they will be able to react when challenged; and two, the more the member feels part of a cohesive group, the better for mental health, and collective training is extremely important to building that cohesive team.
All soldiers are given a thorough but general psychosocial screening before deploying. Spouses are normally invited and encouraged to attend with the member. The intent is to discuss any personal concerns or complicating circumstances the member may have, anything from their own health status to an ailing parent to pending legal action, and to assess the impact that the deployment would have on these kinds of stressors. The member will also have a general medical screening done prior to being cleared for the mission.
[Translation]
While in theatre a member can access the mental health team, which currently includes a psychiatrist, mental health nurse and a social worker, or can discuss concerns with a Chaplain or general duty medical officer.
We believe that the current generation of combat arms leaders is very aware of the crucial role they play in looking out for the mental health of their personnel, and they do consider the possible emotional reactions to each incident, encourage peer support, and they do not hesitate to ask for advice.
At the discretion of the Task Force Commander, a process known as “third-location decompression” is initiated. For the current mission this involves a few days' stopover in Cyprus on their way back home, with the intention of minimizing this stress associated with coming back home. While much of the value of this activity is in the rest and recreation it affords the soldiers, there is a educational component that we hope allows members to recognize, understand, and in some cases control their emotional reactions to certain situations.
[English]
Four to six months after returning home, all deployed members undergo what we call the enhanced post-deployment screening, which consists of a standardized, fairly extensive questionnaire followed by a semi-structured, one-on-one interview with a mental health professional. We believe this is an excellent tool for early detection of mental health and coping concerns. Further, we believe four to six months is about the right point at which to do this testing, because at this point, many people who may have had symptoms initially will have seen them resolve spontaneously, and some others may have either had delayed onset of symptoms or may be more willing to admit to symptoms that have been there all along. Of course, a member who has any concerns about their mental health at any time can seek help from a variety of sources without waiting for this particular screening to be scheduled.
[Translation]
If a member is felt to need further assessment or treatment then he or she will be referred to the most appropriate provider. While we believe our members enjoy better access to mental health care than does the average Canadian, we also know that the faster we can implement appropriate treatment, the better the chance of recovery will be. Therefore, we are in the process of greatly increasing our mental health provider resources across the country, and working with the VAC and the RCMP to establish a joint network of mental health clinics.
[English]
Mr. Chairman, members of the committee, there is much more that I could say about health care in the Canadian Forces, but I do not want to take any more time away from the committee members. Commodore Kavanagh and I thank you for your interest and your attention, and we look forward to your questions.
:
Doctors' orders ought not to be disregarded. In fact, there was a shift made, and I'm sorry I can't tell you the exact year. It was somewhere around 1998, 1999, or 2000—my memory is failing—but before that, physicians used to make recommendations to the chain of command on employment limitations or on the awarding of sick leave, which the chain of command was at liberty to either accept or ignore.
A policy shift occurred in either the late 1990s or very early 2000s, whereupon the chain of command did not have the latitude to make those distinctions any more, but what was written by the physician would in fact be followed. If the chain of command wanted to discuss something or had any difficulty with the limitations, they were to take that up with the physician or the base surgeon and not play that little tension out through the member.
This doesn't, of course, mean there aren't instances across the country, because we can't be everywhere all the time, where things don't get either misinterpreted or forgotten about, or the employment limitation of people is not respected in some way. But if this were brought to the attention of the treating physician or the base surgeon, there would be intervention from the base surgeon to the unit commanding officer, saying, “We heard that you've been making Corporal Bloggins go out on morning PT, and he's not supposed to be running and not supposed to be lifting weights for another two months.”
It's certainly very easy for us to intervene if we know about these instances, but we're not the secret police going out to look at units.
:
Well, they don't all come back to Petawawa. It depends on the brigade that's being deployed. When there are 2 Brigade soldiers, they come out of Petawawa. The most recent rotation were 1 Brigade soldiers, and they all came predominantly out of Edmonton or Shilo, Manitoba. As the surgeon general said, the resources are a little better when you're in an urban centre than when you're in rural Canada. It's the same in the civilian sector.
The project I alluded to earlier, Rx2000, has a very large mental health component to it. It's going to expand the number of personnel to look after mental health issues. The reality is that Petawawa is lagging behind in the implementation of that project, for a number of reasons. There are infrastructure challenges, there are challenges of recruiting professionals to work in the Ottawa Valley. That's simply a reality of today. It's considered underserviced in the civilian sector. It's difficult to attract professionals to more remote areas, and only two hours up the river is considered remote.
We're not neglecting it. We are trying to address it, and we have a very robust plan in place to do that. They are also supported by everything we have here in Ottawa. I know that's not in Petawawa, and it does not meet their wishes. We have a plan to fix that, but there are fairly significant resources here in Ottawa that do address and can be deployed to meet them--and/or the patients come to Ottawa--to assist with their requirements.
Again, the data that you have, I don't believe I've seen either. As they say, there are statistics and then there are damned statistics, so it depends on how you interpret the statistics. We have a very robust electronic health record that's in the process of being implemented, which will also be able to give us better analysis of all the epidemiological data on all sorts of health care issues when it's fully implemented. Again, it's not there yet, but it's under way. Until we have a chance to kind of analyze all the stats, I would be hesitant to draw too many conclusions from them.
Thank you, Commodore and General, for joining us.
I met a lot of soldiers who were coming to Edmonton, of course, in the most recent rotation, and I met a lot of those folks coming back in the Airbus. Given the challenge, the care they are given, in their own words, was spectacular. I simply want to commend the CFHS for that. I spent a fair bit of time with people like Paul Franklin, the double amputee above the knee, and talking about getting back to activity duty, he is probably a double amputee who will be back to active duty. Obviously it will not be combat-related. He was a medical technician, of course.
On the medical technician side, how are you doing with numbers of medical technicians relative to your manning levels? How are you doing with recruitment? How are you doing with retention? Are the ones that have been trained as physician assistants being tempted away to civvy street in any significant numbers?
:
Regarding doctors, allow me to give you the example of general practitioners. Thirty per cent of our GP positions at the captain and major levels are unfilled. As these are the people who provide medical care on our bases, we have a problem.
The situation is even worse for francophones. There is an even greater shortage of French-speaking doctors.
We are trying to address this problem by employing civilian doctors, but it requires a sustained effort.
The shortage of pharmacists stands at around 50% across the country. Again, we are trying to recruit civilian pharmacists.
It remains, however, that members of the armed forces can do certain tasks that civilians cannot. There's a difference between a civilian and a member of the armed forces. Having too many civilian medical personnel undermines our flexibility, particularly when a large number of troops are deployed. The work becomes increasingly difficult for those left behind.
[English]
They are, I think, committed. They can take pride in doing a job well. They know that what they're doing is important, and they are all very, very keen to make sure that, particularly when wounded people come back to Canada.... I have never had anybody say “I'm going away for the weekend; I can't possibly be there to meet the plane coming back.” I've never heard any feedback like that.
[English]
I think I'll answer in English, because I can explain it better.
There's the direct arithmetic. We have a certain number of physicians deployed in Afghanistan. We have a certain number of nurses. We have a certain number of medical technicians. Of course, those people are not available to us to provide care back here in Canada.
Not only are they not available, but their replacements, who are already on pre-deployment training to go, are not available. In some cases, those people they replaced, because they're on post-deployment leave, take some time to come back to work. So for every one person who's deployed, there are really two to two and a half people who are not available to do the work back in Canada that needs to be done.
On the other hand, it's a kind of work that is very motivating for people. Actually, in some respects, and for many respects, it's what they joined to do. It's the most real expression of what it means to be a health care provider in the military, so it can be a big motivating factor—for the families, perhaps, not so much of a motivating factor.
:
That is the purview of the provinces in this country. That's the way our health system is designed, and it is our responsibility to look after members.
There is a caveat to that, which is isolated posts. We do it overseas, but there are very few isolated posts left in this country any more. There was a time when Cold Lake was deemed isolated for medical services, but no longer. When we used to have bases in Masset and in Holberg on Vancouver Island and the Queen Charlotte Islands, and so on, those places were deemed isolated, but they are no longer. So it is the responsibility of the Canadian Forces health services to provide health care to uniformed personnel only.
That said, there is, as General Jaeger has already alluded to, a member assistance program that we established—as a matter of fact, I established it myself—that's open to family members. The family resource centres have resources that are put in place, not by us, not by the Canadian Forces health services, but by the Canadian Forces, which have access to specific counselling services, and so on.
:
I have a wish list now.
I'm afraid I lost track of the first part of the question. What would I like? What's lacking?
A voice: What types of wounds.
BGen Hilary Jaeger: Oh, the types of wounds. I'm sorry.
Before everybody got very good at wearing body armour and before we bought good stuff that covers more of your body with ceramic plates and things, typical war wounds from conflicts like Vietnam, Korea, and the Second World War were a combination of shrapnel wounds and ballistic projectiles or aimed rifle rounds. We see very few rifle rounds now. There are some shrapnel wounds, but because of the protection that's offered to the trunk, they almost all involve the extremities.
The typical gut shot wound that was very messy and very difficult to deal with in the Second World War and Korea and Vietnam is not commonly seen and is certainly not one that is associated with other things that are more of a problem. Those were commonly fatal wounds. Different chest wounds and getting a bullet through the heart are not likely to lead to your survival.
Because we have fewer of those, proportionately we have far more of the extremity wounds and the head traumas. We have been amazed at the ability of some of our people to bounce back from serious closed head trauma. Dr. Bennett will tell you that a Glasgow coma scale of three can be awarded to a dead person. We have had people who have arrived at our treatment facility with a Glasgow coma scale score of three who walked out of hospital two and half to three months later, and none of us would have predicted such an outcome. So we're learning a lot from these new injury patterns.
What would I want in theatre? I don't really want anything more in the way of medical equipment. What I would like is to have twice as many general surgeons and orthopedic surgeons, so that we can keep the rotation going indefinitely. I need well-trained, experienced, highly motivated specialists.
Do you want anything else?
:
I had the opportunity to visit Kandahar in May, and also Landstuhl, Germany, so I've seen the facilities in both places. The surgeon general will be going in the new year.
At the beginning of the evacuation chain, our facility in Kandahar may be a plywood hospital, but I can tell you that it's providing absolutely first-rate care. They are doing amazing things there. Likewise, there's the evacuation chain the Americans provide for us. There are flying intensive care units. That's what's in the back of those airplanes. And when they get to Landstuhl they're also provided with superb care. If the patient is in Landstuhl long enough or is serious enough—and mainly it's long because they're serious enough—we bring the families over to Landstuhl.
Fisher House is like Ronald McDonald House, if you are familiar with that in Canada. They provide a place to stay, give them the support they need, and make sure they get something to eat. It's on an American base, so it's culturally friendly, which decreases the stress on the members, particularly if they're coming from this country, have never been to Germany, don't speak the language, and don't understand the culture. And it's within walking distance of the hospital. Our personnel are treated exactly the same as the American people who use this facility, and they provide the creature comforts and help look after them.
There's a whole series of these on various U.S. bases. They were originally started by a man and wife named Fisher. They were wealthy Americans who started this as part of their charity work. They subsequently passed away, but they left an endowment that keeps these houses going, and the network is actually expanding. But now the money is raised through fundraising.
My old unit in Edmonton, 1 Field Ambulance—I was the commanding officer under General Cox—
I will again answer in English for the sake of my sanity and clarity.
When we look at the statistics of what happens in a theatre of operations, there are several categories you put members in once they've been exposed to trauma. They can be killed in action, and, by definition, killed in action means essentially that from the point at which any medical person touched them, vital signs were absent. They were dead from the first point of contact with the medical system.
They can be classified as died of wounds, which is a statistic you don't hear very much any more. Those are people who have succumbed to their injuries but after they started being treated by the health care system.
You can be wounded in action, and that means almost what it says: as a result of being in direct contact with an adversary, you sustained a wound. It's not necessary that it be a rifle bullet, a piece of shrapnel, or a blast. It could mean that your vehicle veered off the road, rolled over, and you had a motor vehicle accident--you're still wounded in action.
The other big category is disease and non-battle injury. Again, it's as it sounds. Either you became ill, rather than injured, or you had an injury but that injury was sustained while walking, falling in the shower, or cutting yourself with a knife in the kitchen. That would be a non-battle injury. The statistics we have are 171 wounded in action, and I don't believe that includes disease and non-battle injury.