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42nd Parliament, 1st Session (December 3, 2015 - September 11, 2019)

Modernization of Client Service Delivery

Report and Government Response

Report 9: Modernization of Client Service Delivery
  • Adopted by the Committee: March 6, 2017
  • Presented to the House: March 23, 2017
  • Concurred in by the House: May 28, 2018
The Committee is studying settlement services provided for newcomers. The study will focus on the range of services available and best practices in service delivery; criteria for measuring success; gathering information on the supply of and demand for services and their funding; and current partnerships with the provinces, territories and organizations providing services.