Thank you, and good afternoon, everyone. Welcome to the Standing Committee on Transport, Infrastructure and Communities. This is meeting number 16.
Orders of the day are that pursuant to the order of reference of Monday, March 30, 2009, we will consider Bill .
Joining us today from the Tourism Industry Association of Canada is Mr. Christopher Jones. He's the vice-president of public affairs. We've already had a discussion. He's going to make his presentation, and then we'll go to the committee for questioning.
Please go ahead, Mr. Jones.
:
Thank you, Mr. Chair. I'm pleased to be here today on behalf of the Tourism Industry Association of Canada to provide our views on the amendments in Bill to the Marine Liability Act.
Let me begin by saying a little bit about the marine adventure tourism industry.
It's a little difficult to determine the number of water-based adventure tourism operators at the present time. As seasonal operators, they lack a national association, and a reliable and aggregated source of statistical data is unavailable. They have had different associations come and go in the provinces, but at the moment they lack a national outfit. However, the industry is growing and is particularly robust in British Columbia, Ontario, Quebec, and parts of the Northwest Territories.
As a niche tourism sector, marine-based adventure tourism is on the rise in North America, so let me say a few words about the Marine Liability Act of 2001 and its impact on marine tourism operators.
First, it subjected all marine operators to the same insurance regime. It set limits on liability at $350,000 per person, it promised the introduction of compulsory insurance requirements, and it subjected tourism operators to a presumption of fault in the case of the death or injury of a passenger. The onus was on the operator to prove otherwise. It also invalidated waivers of liability.
In terms of the reaction to the MLA of 2001, many marine adventure tourism companies and their insurance companies had been operating under the assumption that the MLA did not apply to them. The Marine Liability Act did not clearly define which marine tourism activities were subject to the act. As the legislation was conceived, the MLA applied wholly to vessels that are commercial in nature--largely ferries and cruise ships--and not at all to vessels used for pleasure purposes.
The confusion arose because marine adventure tourism companies were engaged in a commercial business, but the marine tourism sector offers a wide range of activities, all of which are undertaken for pleasure purposes. I might add that there are also instances in which the participant or passenger is often part of the propulsion of the vessel, or in some cases involved in the steering of the vessel or craft, which is an important distinction to make.
If the MLA's insurance regime were applied to marine adventure tourism, a number of consequences would result. The same liability regime would apply equally to marine adventure tourism operators and commercial passenger vessels such as ferries and cruise ships. Insurance would become unaffordable or unavailable to increased numbers of tourism operators.
To put the $350,000-per-person compulsory coverage into perspective, many rafting companies on the Ottawa River operate with 12-person rafts. At $350,000 per person, coverage would work out to $4.2 million just for one boat. Forcing operators to carry prescribed amounts of coverage adds to the regulatory burden on SMEs. The insurance regime envisaged in the MLA was not designed to apply to the participants in an adventure tourism excursion.
With respect to waivers and marine adventure tourism, the purpose of the waiver is to have the participants acknowledge and assume the risks that are inherent in this activity. Without waivers, adventure tourism operators cannot get insurance. Insurance companies are not willing to take on that kind of risk. Many operators would fold altogether. Passengers are still protected under tort law by being able to sue for negligence, and a court has the ability to set aside a waiver when the circumstance dictate.
I want to state on the record that TIAC supports Bill inasmuch as it seeks to amend the Marine Liability Act to specifically exclude marine adventure tourism from part 4 of the act, namely the sections dealing with the insurance regime and the restrictions on the use of waivers. TIAC supports this bill because, first, operators in the marine adventure tourism industry have experienced difficulties securing affordable liability insurance; second, because the bill reinstates and condones the practice of informed consent; and third, because safety standards for marine adventure tourism already exist and are distinct from those related to other commercial passenger vessels subject to the Marine Liability Act.
I want to just briefly go through some of the safety standards for marine adventure tourism that exist today.
The Canada Shipping Act currently regulates the marine adventure tourism industry through something known as the special-purpose vessels regulations. These set out mandatory regulations for the safe operation of commercial river rafting. They incorporate industry best practices and address such matters as vessel and safety equipment requirements, which cover helmets, life jackets, and the circumstances in which they must be worn. Second, they deal with operational requirements: guides and outfitters must possess first aid and CPR, they must give a safety briefing to participants, and guides must participate in a minimum number of runs before they are qualified to lead an excursion.
As well, the industry is now regulated under a new set of regulations called the small vessel regulations, also under the Shipping Act, which attempt to regulate the seaworthiness of a craft or vessel. These new inspection and registration rules are coming into force in 2009. In fact, they're in the Canada Gazette at the moment. These essentially determine what conditions of seaworthiness must apply. It is a self-regulation system. Obviously Transport Canada is not going to inspect every single pleasure vessel out there, but they have an element of self-inspection under a set of rules.
In addition, the insurance industry itself also imposes requirements on the operators. One eastern Canadian broker who is heavily involved in providing coverage to the operators on the Ottawa River tells me they have a risk management system and an on-site inspection system every second year as part of the requirements to obtain insurance.
The industry in Canada has committed to not only complying with the regulations but to exceeding many of the standards and requirements. Many require their excursion leaders to have passed courses in river rescue or to have had previous significant experience in a whitewater environment. In practice, a safety first philosophy governs the operations of the reputable rafting companies in Canada, with the result that the incidence of injuries in water-based adventure tourism operations is far lower than it is for alpine skiing.
That concludes my brief presentation. I'd be happy to attempt to take some questions on this subject.
:
Thank you, Mr. Jones, for coming to share with us some of your views.
You've probably already heard about some of the outcomes or read about them in Hansard. Other members may want to ask other questions, but I welcome your effort to raise the issue about insurance and insurability of some of the adventure craft operators.
What this act really tries to do, unless I'm mistaken, is remove the current status quo. The situation for them is one where, as one adventure tour operator pointed out to us, they have paid in excess of $1 million in premiums and the companies have paid out about $70,000 in claims. Therefore, the operators like them don't need to be required to have insurance.
I wonder whether, in your experience, that operator is the exception that proves the rule, or whether that operator is the norm in the business.
:
I guess I need to have a sense of satisfaction on behalf of those who are looking to us for at least some critical inquiry into what the legislation means.
The individual to whom you made reference didn't give us an indication of the comparative premiums in insurance he had to pay for the two activities. Secondly, he didn't give us an indication of the payouts of the insurance companies in the two activities. But more importantly, from my perspective—and it's an uneducated perspective, but I hazard it's probably valid anyway—shooting down rapids or going on some very risky adventure, where it is not simply a question of physical injury but death, compared to what happens when you go down a ski slope is probably a little bit of a stretch. That's where one would say we're comparing apples and oranges in terms of the risk associated.
Mind you, there are people who have died while skiing because they've hit trees, they've died while skiing because they weren't wearing helmets--we've seen occasions of that--or they've died while skiing because they decided to go off a cliff instead of going where they should have been going.
I take all of these things into consideration. But nobody has taken me through the dollars-and-cents approach of calculating risk and assuming responsibility. How much of it is laid on the participant and how much on the operator?
:
When I was reading the material in this section, I noticed about 250 deaths a year in small vessels were attributed to pleasure activities or pursuits. I would imagine that the majority of those were private owners and operators of vessels, and not people running licensed river rafting, canoeing, and kayaking operations.
Yes, it is a risky activity, and as you quite correctly point out, the risk of drowning or of sustaining a head injury exists, but the insurance people I spoke with this morning said they have far fewer claims of this nature. Given that there's an informed consent verifying that people are aware of the risk and that the guides and operators are trained, are running routes that are reasonably well known to them, and are trying to avoid demonstrably unsafe conditions, that would suggest to me that this is a balance of risk.
People want to do this kind of thing in society. We can legislate them out of existence by imposing extremely high insurance rates on them if you want to, but that will also mean that we will lose an activity that many people find pleasurable.
:
The classical definition is probably that tourism of the kind we normally associate the word with is the non-risk type and involves a passive appreciation of some activity, site, location, or destination, whereas adventure tourism involves the participant assuming some heightened level of risk. What's becoming quite common are these ecotourism sites that involve clambering about in the tops of treetops or engaging in water-based sport tourism, mountain biking, and these kinds of things.
Perhaps it's a generational thing. There is a desire now, and we see that these niche segments of tourism are in fact the growth parts of tourism in the world. People aren't just coming to see the sites and sounds blandly; they are coming to do sport and adventure tourism, culinary and wine tourism, health and wellness tourism, and medical tourism.
What I'm saying is that these are growing and emerging facts, and it's predominantly young people. If you look at the age profiles, lots of the people wanting to do these kinds of things are in their twenties and thirties and forties, and Canada is attempting to cater to that market.
:
In the immediate wake of September 11, 2001, insurance rates skyrocketed for lots of operators and lots of businesses, not just adventure tourism, but it was particularly acutely felt in our sector. I heard numbers suggesting that for several years afterwards the numbers went up about 27% or 28%. They have since come down, but only a limited number of underwriters and people are willing to insure this particular line of business. I've heard that fewer than 10 in this country engage in underwriting this kind of activity.
They weigh the risks. They are doing it only because it is profitable. In other words, they have made an assumption on the basis of actuarial evidence, I suppose, that the payouts they are required to pay are less than the premiums they earn from the sector. In other words, the claims, as I tried to indicate earlier, are not that high yet.
I heard a number this morning from an insurance agent. They are typically asking one operator to pay about $3,500 a year in insurance, so it has come down significantly.
Thank you, Mr. Jones, for being here and sharing with us more information on this.
It seems that with this bill there's a fair bit of support for this section, but to some degree we seem to be running into definitional issues. What is an adventure tourism pursuit? What is risk? What is greater risk? These are things that are seemingly difficult to define in this bill because of giving exemptions.
Would it make more sense to have defined categories of activities? If you were to characterize all the water-based activities that could possibly fit under “significantly higher risk” to the passengers, over and above normal carriage, what activities would fit?
My examination of the waivers issue led me to understand that it is true that with a waiver system in place fewer legal actions are brought against insurance companies for any kind of injuries sustained. But a waiver can be set aside, as I said earlier, by a judge. It still gives the participant the right to pursue an action if he feels that some kind of conduct, or malice, or neglect, or omission by the operator resulted in his injury, or his death in the case of the next of kin.
When you ski, on the back of your lift pass is an implicit waiver. Also, there are other activities where you sign a waiver. I think this is the trade-off, where people are cognizant when they embark on these activities that there is an element of risk and that they are absolving the owner or the operator from some of that. But as you point out, it still does give the participant some recourse through tort law to bring an action if he feels he sustained an injury that's attributable to some kind of negligence.
:
I'd like to comment on that part.
I am a trial lawyer. While it's true that anybody can sue at any time, if you have a waiver that's upheld, that's the end; you lose. So I believe what Mr. Volpe was saying is 100% accurate, because there is a chill; when you go to a lawyer, they'll say, “Is this enforceable?” Most lawyers, if they're being responsible, will say, “I don't know; it's going to cost you to find out, but most likely based on the wording...”. All these waivers, obviously—there's not one standard form waiver; it depends on who has written it. Oftentimes—because I've written them myself—you just look at the most recent case and see when something has been permitted, and then you write it up again to make sure that's now taken into account.
I can tell you from experience that there's a serious chill with these waivers.
It comes back to the problem, though, that if in the interests of removing that chill you remove the waiver, then you're exposing the operator, in what is essentially a fairly risky activity, to a law suit that can put him out of business. The question is whether we want to have these businesses operating when the participants are knowingly and voluntarily engaging in it, knowing that there is an element of risk—now, with the caveat, of course, that the operator must ensure seaworthiness, he must have trained guides and outfitters, so certain basic minimum conditions are being met. You point to the dilemma, and it's hard to answer it.
:
I'd like to speak to that point.
Volenti non fit injuria, which shows my expression of Latin, means voluntarily assuming the risk, which is the case law in Canada. I'm someone who practised personal injury law and has his teeth marks in more ambulances across Alberta than probably any other lawyer.
That was a joke, by the way. I'm glad you see that.
So nobody can voluntarily assume gross negligence; that's what it comes down to. No one can waiver gross negligence. They can waiver negligence, but if it's found that the operator of the vessel is grossly negligent, the judge will throw out the waiver and say that no one will voluntarily assume that. Is that correct?
:
It's becoming clearer to me as we go along that really proposed section 37.1 is not well-defined. I actually don't see that the amendments to proposed section 37.1 that have been put forward are really going to solve this issue. It doesn't clearly identify what activities we're talking about.
Adventure tourism “exposes participants to an aquatic environment”. How many different categories fit under that?
Normally it would require “safety equipment and procedures beyond those normally used in the carriage of passengers”. You're at the level of a life jacket.
Then it says that “participants are exposed to greater risks than passengers are normally exposed to in the carriage of passengers.” How do you quantify that in real terms? There are so many things that add to the danger that passengers have on a boat. The temperature of the water that you're going through would, I think, be of serious consideration when you add to risk.
You really haven't defined risk. You haven't defined any of the things that are in there that give us a clear picture of who's going to get the exemption. I'm having trouble with this section completely. Certainly I'd like to see companies have the opportunity to have waivers, but I think we need to understand where those waivers fit into the system.
:
I hope the rain isn't bothering you too much out there.
We'll proceed with clause-by-clause.
(On clause 1)
The Chair: We have a Liberal amendment, L-1.
For the information of the committee, the Liberal amendment moves to remove lines 13 and 14. The government amendment, G-1, would move to amend line 14.
So if L-1 is passed, G-1 is no longer on the table.
Mr. Volpe.
:
Thank you, Mr. Chairman.
Yes, I believe there is a legal consequence in accepting this particular motion and consequently rejecting G-1. I may have touched upon this in my previous testimony.
The reason we are compelled to make, or at least should make, a motion to amend this particular provision is as a result of proposed section 34.1 from part 4 of the act, which, to put it crudely, expels, if you wish, from part 4 the persons carried on board propelled manually or by paddles or oars, in order to take them out of that provision.
Then, if we do not consequentially amend also proposed section 24 in the manner that is proposed in G-1--that is to say, simply deleting the entire paragraph--it leaves doubt as to exactly which provision of part 3 of the MLA would apply to those individuals.
The reason G-1 is framed in this manner is in order to address that--that is to say, to carry the concept of persons on board vessels propelled manually by paddles or oars as passengers if they are carried on a commercial vessel. Of course, if they're not carried on a commercial vessel, then it is a pleasure craft, and it becomes clear which section of part 3 applies.
The wording of G-1 clarifies that if you're a person carried on board one of those vessels, if you're on a commercial vessel, you're a passenger and the liability regime is X--proposed subsection 28(1), to be more precise--whereas if you're on a pleasure craft, or you're not on a commercial vessel and therefore on a pleasure craft, then you're directed to proposed section 29 in part 3.
That's the manner in which G-1 clarifies that. In my view, L-1 would create an uncertainty there.
Thank you.
:
I have an observation to make.
[English]
Mr. Gauthier, I'm glad you said what you did in response to my observation about this possibly being a policy issue rather than a fencing issue. Of course, what we're here to do is talk about legislation that represents government policy. The reason we referred to what other lawyers have said, lawyers who are apparently commissioned by the Bar Association to look at this particular act—and they provided you as well as us with their thinking on it--and those from the marine liability component of the practice of law, is that they said to us—and I hope I'm not misinterpreting or misstating their position—that what the act is trying to do is put some people into part 4 of the act, and we, on this side, may not be convinced that they ought to removed.
So you're right, it's question of policy. So we need not fence.
In terms of policy, this would be as valid a position as someone else's. It's a question of whether this is the one the group will accept. I think you're right on that score as well. Let me compliment you on two very good observations, and I leave your credentials in law untested by one who does not have them.
:
I think the amendment introduced is quite complete. Where you state “any other person who boards a ship without the consent [...]”, that doesn't make me think of the officers who are the representatives of the port or government because, in any case, the captain gives the individual his consent to board the ship.
The definition of “stowaways” can be very restrictive. The same is true of the definition of trespasser. That could be a friend of a passenger or someone who says he isn't a stowaway, that he isn't a trespasser, even though he hasn't paid and someone didn't know he was there.
That's why I think that “any other person who boards a ship without the consent or knowledge [...]” is a more comprehensive definition. I therefore hope that the government won't amend it. I would support it as it stands right now, in view of the objective you are pursuing. If there is another one, perhaps we should review the subsection in full.
Let's see whether I understand the objective when you talk about stowaways and trespassers. Sometimes there are people who might be friends of the crew and who would say they aren't stowaways, that they aren't himtrespassers, whereas the captain or the authorities didn't know they were there.
I think your definition is more comprehensive; I like it as it is.
:
As I said earlier, I don't think this section has been well outlined. The particular amendment simply replaces one subjective word with another. We're really still at a subjective stage with what we're proposing would define adventure tourism.
I look at what it says under “passenger”: “a participant in an adventure tourism activity”. Yet in the adventure tourism activity section it says it “exposes participants to an aquatic environment”. What does that mean? Does that mean that scuba expedition fits under this? A passenger is a participant in adventure tourism activity. So we have clearly established that somebody is not simply a passenger, that they can just be somebody doing adventure tourism activity in an aquatic environment.
I think there are some really difficult issues here. My point would be, how far do we want to go in allowing these waivers? For what activities are these waivers suitable, and at what point are they not suitable? I don't see anything here that really lays it out very clearly. I thought the government was going to come back with amendments to this particular section that would give us some clarity. I don't see it in their amendment.
So as of now, I can't support this section.
:
Well, yes, Mr. Jean, in a way that's the result. For better or for worse, in Canada there are these two major statutes, one dealing with safety and all of the operational components, and another one dealing with liability. It's a good division, I think, in the sense that the regulated public can go to one statute or the other, and they can see what the standards are. Seaworthiness is certainly, from my own point of view, very much a technical safety concept, and it's addressed in the Canada Shipping Act, and not only in the act itself but also in the various regulations that are relevant here.
There are two sets of regulations. One we've heard already is the special purpose ships regulations, which is an odd name. But just in order to assist the committee, that term was chosen as a bit of a throwback to the old Canada Shipping Act, which had everything categorized: you were either this kind of a ship or that kind of a ship, or some other kind; and if you were none of the above, you were a cargo ship. That didn't work too well. In the new Canada Shipping Act, 2001, these categories were basically set aside, with the exception of pleasure craft. As a result, the government has the ability to propose to the Governor in Council regulations for any kind of vessel. You could presumably have a regulation for a rowboat that's 10 foot long—or choose something else.
Here, under special purpose, was a set of regulations adopted specifically for the marine adventure tourism industry. From my point of view, that is the place where it belongs. There were also the small vessels regulations, which I'll again ask Monsieur Roussel to confirm, but I believe the major amendment to them is not yet law. I believe they're in the Gazette. When they do become law, they'll have all the construction standards and all of that business relative to small craft, which would include these vessels involved in this industry.
So from my point of view, and it's only my own personal point of view, it seems to make sense to have a separation of liability on one side and safety on the other.
:
But you would agree as well that the Canadian Maritime Law Association and the Canadian Bar Association both recommended in their briefs that adventure tourism operators be required to exercise that due diligence and to ensure the seaworthiness of their vessels and the competency of their masters and crews at the beginning of the voyage, and that they be prohibited from contracting out these requirements?
I say this because as some of these discussions will move from the form of making law to interpreting law and end up in the courts, I'm sure that smart lawyers will take a look at what the intent of the legislators would be, and they would probably refer to the Hansard of this meeting to say what is it that was on the minds of those legislators. The legislators also consulted with experts in that particular field, and those experts continued by saying participants in any of these activities might be aware of and accept the risks inherent in such activities, but they should not have to accept the risk imposed by an operator who uses substandard equipment or an inadequately trained crew. Those aren't my words; that is the advice of those experts in law and in courts that have had to deal with these kinds of differences that Mr. Jean talks about.
So I refer again to the reason, the rationale, why we put this addition into that legislation, and with all due respect to the lawyers who were consulted by the Department of Transport on this matter, I think it's a pretty good principle to underscore, and it is that you try to put in the safety of the participants as best you can.
:
Along the lines of what Mr. Bevington is saying, what Mr. Volpe's motion talks about is ships that are seaworthy and suitable for the activity. The activity is not a normative activity, almost by definition. In other words, these activities were unanticipated when the Shipping Act came in, are specialized, and have some risk attached.
In other words, there may be ability to make regulation, but some of those activities may not even be of the use of the vessel. They may be the things that take place on the vessel. They may be things that just use the vessel as a platform or to get people to and from. This is adding that extra dimension. This relies on the activity as a generality, and I think that's the extra protection that witnesses at this committee were looking for around the specialized activities, not just the safe vessel. This is about the adventure activities themselves. This is how I read it.
I wonder, then, where else that protection will come from, because I think that's the advice we're getting, and I think Mr. Bevington saw it and got some assurance that there could be some regulation on that front. Where else will we register an intent, if not here, to recognize that this is different from simply the operation of any kind of boat or vessel? It's actually doing these other activities, using the vessel as a base.
:
First of all, my understanding is that it's actually outside of the Parliamentary Budget Officer's mandate. He's mandated to appear in front of three committees, and this is not one of them.
The other problem I have is that this is dated for this week. I believe Mr. Kennedy is a full member. This is the second time he has appeared for a motion at the end of the committee. My difficulty with this is that it's not just the steering committee that recently set the agenda for the committee; rather, it was the entire committee itself. I'm not certain if Mr. Kennedy was actually at that meeting. Alberta is not ready for the question about infrastructure, and many other parts of Canada aren't either.
So it is beyond the mandate of the Parliamentary Budget Officer to be at this committee—I don't think he's even allowed to be here. In addition, it's a premature application that goes against the spirit of cooperation of the committee, which set its agenda just three or four meetings ago.
I don't understand why Mr. Kennedy shows up at the beginning of the parade to set the agenda for a motion. I find it difficult to move forward with the agenda of the committee if you're going to appear just to move a motion rather than to deal with the substantive part of the agenda of the committee itself, which is legislation.