Management Response (MR) and Management Action Plan (MAP)

Recommendation (paragraph 33): The CSC should investigate the reasons for the increases observed in the waiver and postponement of parole hearing, particularly by offenders assessed as low risk.

Management ResponseAgreed. The Correctional Service of Canada (CSC) will undertake a systematic and comprehensive review of the reasons for waivers and postponements of parole hearings, particularly by offenders assessed as low risk, by July 2015.

 

Action(s)

Deliverable(s)

Accountability

Timeline for Implementation

Undertake a review, in consultation with internal and external partners, to determine the reasons for waivers and postponements of parole hearing and explore avenues to reduce occurrence of such situations

Final report

Assistant Commissioner, Policy

July 2015

Present findings and draft of report to CSC’s Executive Committee

Draft report

Assistant Commissioner, Policy

May 2015

Final report reviewed by CSC senior management, revised as necessary.

Final Report

EXCOM

June 2015

Conduct a statistical review of waivers and postponements, including relevant flags that may identify trends and patterns

If and were necessary, conduct a file review to identify areas of concerns leading to offenders waiving parole hearing or reasons for postponements

Consult with the Parole Board of Canada to determine any area of ambiguity associated with the preparing of hearings, which may result in unnecessary waiver or postponements

Statistical review report that analyses and interprets the data and proposes potential avenues of solution

 

 

Analysis paper that presents the findings of the file review as well as the findings and conclusions of the consultation with the Parole Board of Canada and proposes potential avenues of solution

 

 

 

 

Assistant Commissioner, Policy

July 2015

Once the review is completed, CSC to recommend, develop and implement adequate administrative measures to clarify the procedures, requirements, and opportunity presented by the hearing process for offenders

 

 

 


 

Recommendation (paragraph 34): The CSC should assess the risks associated with offenders being released directly into the community from medium and maximum security institutions

Management Response: Agreed. The Correctional Service of Canada (CSC) will conduct a study on the risks associated with releasing offenders directly to the community from medium and maximum security institutions by December 2015.

 

Action(s)

Deliverable(s)

Accountability

Timeline for Implementation

Undertake a review on the risks associated with releasing offenders directly to the community from medium and maximum security institutions and explore alternative measures to facilitate the transition back to the community through community supervision arrangements

Final Report

Assistant Commissioner, Policy

December 2015

Present findings and draft of report to CSC’s Executive Committee

Draft Report

Assistant Commissioner, Policy

October 2015

Final report reviewed by CSC senior management, revised as necessary.

•       Final Report

Assistant Commissioner, Policy

November 2015

Conduct a review of current risk factors for offenders in medium and maximum security institutions whose day and full parole dates have passed to determine risk tolerance, impact and level, for public safety

•       Analysis report determining risks associated with the potential release of offenders whose custody rating scale are at medium or maximum security levels at day parole

Assistant Commissioner, Policy

December 2015

 


 

Recommendation 3 (paragraph 74) :   The CSC should develop guidelines to prioritize the timely delivery of its other correctional interventions, such as employment and education programs, to offenders and structured tools to assess their impact on an offender’s progress towards safe reintegration into the community.

Management Response:  Agreed. The Correctional Service of Canada (CSC) has developed guidelines to prioritize the delivery of correctional interventions and a structured tool will be available to staff by July 2015. Ongoing use and training on this tool will be completed by April 2016. The Service will implement tools to measure correctional plan performance and accountability by April 2017.

 

Action(s)

Deliverable(s)

Accountability

Timeline for Implementation

Correctional Intervention Referral Criteria (CIRC) Proposed

CMT September 2014 presentation

Assistant Commissioner, Correctional Operations and Programs

September 2014

Correctional Intervention Referral Criteria (CIRC) Developed

CMT September 2014 presentation

Assistant Commissioner, Correctional Operations and Programs

September 2014

Commissioner Directive 705-6 modified to reflect Education and Employment Criteria

Proposed Commissioner Directive 705-06 Revisions

Assistant Commissioner, Correctional Operations and Programs

April 2015

Commissioner Directive 720 modified to reflect Education Criteria

Proposed Commissioner Directive 720 Revisions

Assistant Commissioner, Correctional Operations and Programs

April 2015

Guidelines for Employment need requirements developed

 

Assistant Commissioner, Correctional Operations and Programs

April 2015

Commissioner Directive 710-1 Progress Against the Correctional Plan modified to reflect goal and objectives attainment (offender Performance)

Proposed Commissioner Directive 710-01 Revisions

Assistant Commissioner, Correctional Operations and Programs

June 2015

Correctional Intervention Referral Criteria (CIRC) Tool (1.0)

ON-LINE CIRC: Correctional Intervention Referral Criteria (CIRC)

Assistant Commissioner, Correctional Operations and Programs

July 2015

Correctional Intervention Referral Criteria (CIRC) Parole Officer Continuous Development (POCD) on-line Module Developed

 

Parole Officer Continuous Development Module

Assistant Commissioner, Correctional Operations and Programs

July 2015

Structured indicators of Measuring progress against Dynamic needs developed (Dynamic Needs Progress Assessment)

Listing of Structured Indicators of Dynamic need progress requirements by risk, dynamic need level, and conditional release eligibility dates

Assistant Commissioner, Correctional Operations and Programs

August 2015

Correctional Intervention Referral Criteria (CIRC) Parole Officer Continuous Development (POCD) on-line Module delivered

HRMS records of Parole Officer, Managers Assessment and Intervention; Parole officer Supervisor Completions

Assistant Commissioner, Correctional Operations and Programs

September 2015 to April 2016

Progress Against the Correctional Plan –Parole Officer Continuous Development (POCD) on-line Module Developed

Parole Officer Continuous Development Module

(Structured indicators of measuring offender progress against Dynamic needs)

Assistant Commissioner, Correctional Operations and Programs

April 2016

Progress Against the Correctional Plan - Parole Officer Continuous Development (POCD) on-line Module delivered.

HRMS records of Parole Officer, Managers Assessment and Intervention; Parole officer Supervisor Completions

Assistant Commissioner, Correctional Operations and Programs

September 2016 to April 2017

 


 

Recommendation 4 (paragraph 87):   The CSC should clarify what documents are required, at a minimum, for the integrity of its initial assessment of an offender’s security level and the development of an appropriate correctional plan, and work with its partners to obtain these documents in a timely manner.

Management ResponseAgreed. The Correctional Service of Canada (CSC) will clarify, in policy, the minimum documentation required for efficient and effective offender assessments by May 2015, and liaise with other components of the criminal justice system to collect timely and relevant information by July 2015.

 

Action(s)

Deliverable(s)

Accountability

Timeline for Implementation

Undertake a review of Commissioner Directive 705-2 Information Collection and identify minimum information source requirements for:

·         Criminal Profile Report

·         Revised Statistical Information on Recidivism Scale

·         Static Factor Assessment

·         Dynamic Factor Identification Assessment Revised

·         Custody Rating Scale

Listing of minimum required information sources (for each of the Offender Intake Assessment components listed in Actions column to the left)

Assistant Commissioner, Correctional Operations and Programs and Assistant Commissioner, Policy

May 2015

Commissioner Directive 705-6 modified to delineate minimum information sources required for

·         Criminal Profile Report

·         Revised Statistical Information on Recidivism Scale

·         Dynamic Factor Identification Assessment Revised

·         Custody Rating Scale

Proposed Commissioner Directive 705-06 Revisions

Assistant Commissioner, Correctional Operations and Programs and Assistant Commissioner, Policy

May 2015

Commissioners Directive 705-02 Information Collection revised to ensure minimum information requirements

Proposed Commissioner Directive 705-02 Revisions

Assistant Commissioner, Correctional Operations and Programs

May 2015

Consultation with Criminal Justice partners regarding the timely collection of criminal history information

RCMP Consultation

National Institute of Justice Partner Consultation

Heads of Correction Consultation

Assistant Commissioner, Correctional Operations and Programs and Assistant Commissioner, Policy

March 2015 to June 2015


 

Recommendation 5 (paragraph 88): The CSC should strengthen the controls that it has in place to ensure that assessments of an offender’s security level and correctional plan are updated as soon as official documents are obtained for offenders in custody.

Management ResponseAgreed. The Correctional Service of Canada (CSC) will ensure that offender’s security level and correctional plan updates include all relevant information received after intake assessment by July 2015.

 

Action(s)

Deliverable(s)

Accountability

Timeline for Implementation

Undertake a review of Commissioner Directive 705-2 Information Collection and identify new information source update procedures for:

·         Criminal Profile Report

·         Revised Statistical Information on Recidivism Scale

·         Static Factor Assessment

·         Dynamic Factor Identification Assessment Revised

·         Custody Rating Scale

Listing of minimum required information sources

(For each of the Offender Intake Assessment components listed in Actions column to the left)

Assistant Commissioner, Correctional Operations and Programs and Assistant Commissioner, Policy

May 2015

Commissioner Directive 705-6 modified to delineate new information update procedures for:

·         Criminal Profile Report

·         Revised Statistical Information on Recidivism Scale

·         Dynamic Factor Identification Assessment Revised

·         Custody Rating Scale

Proposed Commissioner Directive 705-06 Revisions

Assistant Commissioner, Correctional Operations and Programs and Assistant Commissioner, Policy

May 2015

Commissioners Directive 705-02 Information Collection revised to ensure updated information and correction procedures

Proposed Commissioner Directive 705-02 Revisions

Assistant Commissioner, Correctional Operations and Programs

May 2015

Compliance and Operational Risk Report (CORR) modified to include Offender Security Level reviews and Correctional Plan update reviews for information received after Offender Intake Assessment

Compliance and Operational Risk Report (CORR) for CD 705-02 and CD 705-06

(“Ongoing management reviews will help ensure compliance to this policy”)

Assistant Commissioner, Policy

May 2015

 


 

Recommendation 6 (paragraph 100):  The CSC should monitor the use of the Custody Rating Scale to ensure that an offender’s security risks are appropriately weighted and officers are properly certified in its use.

Management Response:  Agreed.  The Correctional Service of Canada (CSC) will create automated information reports to monitor Custody Rating Scale (CRS) usage at the national, regional and local levels by July 2015. The CSC currently trains staff on the CRS and will strengthen parole officer’s induction training and deliver ongoing training by April 2016. In the interim, the results of monitoring will undergo management reviews at the operational level.

 

Action(s)

Deliverable(s)

Accountability

Timeline for Implementation

Creation of an automated reporting system

Automated reporting system that present monthly distribution of overrides, including the direction of overrides, and that offer a comparative analysis between operational units and regions, with the examination of the reasons and rationale for overrides

Assistant Commissioner, Policy

July 2015

Custody Rating Scale (CRS) Parole Officer Continuous Development (POCD) on-line Module Developed

Parole Officer Continuous Development Module

POCD Certification Exam development

Assistant Commissioner, Correctional Operations and Programs

July 2015

Operational Review of Parole Officer Induction Training: Custody Rating Scale

Operational Review of Parole Officer Induction Training: Custody Rating Scale with recommendations.

Assistant Commissioner, Correctional Operations and Programs

August 2015

Parole Officer Induction Training revision (if required) and certification

Parole Officer Induction Training revision (if required)

Parole Officer Induction Training certification procedures

Assistant Commissioner, Human Resources

 

April 2016

Custody Rating Scale (CRS) Parole Officer Continuous Development (POCD) on-line Module Delivered

HRMS records of Parole Officer, Managers Assessment and Intervention; Parole officer Supervisor Completions

Assistant Commissioner, Correctional Operations and Programs

September 2015 to

April 2016

 


 


Recommendation 7 (paragraph 101):  The CSC should develop structured tools to assess both static and dynamic risk factors to prioritize the interventions assigned to offenders that are most likely to bring about positive change and support their timely reintegration.

Management Response:  Agreed.  The Correctional Service of Canada (CSC) has already initiated work to ensure there is an evidence-based assessment of static and dynamic risk factors for each offender and to determine the types of correctional interventions that address criminal behavior at the appropriate time in an offender’s sentence. As discussed as part of CSC’s response to the recommendation under paragraph 74, a structured tool will be available to staff by July 2015. Ongoing use and training on this tool will be completed by April 2016.

 

Action(s)

Deliverable(s)

Accountability

Timeline for Implementation

Correctional Intervention Referral Criteria (CIRC) Proposed

CMT September 2014 presentation

Assistant Commissioner, Correctional Operations and Programs

September 2014

Correctional Intervention Referral Criteria (CIRC) Developed

CMT September 2014 presentation

Assistant Commissioner, Correctional Operations and Programs

September 2014

Commissioner Directive 705-6 modified to reflect Education and Employment Referral Criteria

Proposed Commissioner Directive 705-06 Revisions

Assistant Commissioner, Correctional Operations and Programs

May 2015

Commissioner Directive 720 modified to reflect Education Program Referral Criteria

Proposed Commissioner Directive 720 Revisions

Assistant Commissioner, Correctional Operations and Programs

May  2015

Correctional Intervention Referral Criteria (CIRC) Tool (1.0)

ON-LINE CIRC: Correctional Intervention Referral Criteria (CIRC) implemented

Assistant Commissioner, Correctional Operations and Programs

July 2015

Correctional Intervention Referral Criteria (CIRC) Parole Officer Continuous Development (POCD) on-line Module Developed

 

Parole Officer Continuous Development Module

Assistant Commissioner, Correctional Operations and Programs

July 2015

Correctional Intervention Referral Criteria (CIRC) Parole Officer Continuous Development (POCD) on-line Module delivered

HRMS records of Parole Officer, Managers Assessment and Intervention; Parole officer Supervisor Completions

Assistant Commissioner, Correctional Operations and Programs

September 2015 to April 2016

 

Approved by:            Assistant Commissioner, Policy

Assistant Commissioner, Correctional Operations and Programs