Recommendation 9.25 –
Human Resources and Skills Development Canada should conduct a
comprehensive analysis of Employment Insurance income benefit overpayments.
Based on this analysis it should pursue all opportunities to identify
overpayments and to maximize their recovery, where it is cost effective to do
so.
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HRSDC agrees with this recommendation and
takes its responsibility seriously to ensure that overpayments related to the
Employment Insurance program are effectively addressed. The Department will build
on work undertaken to date to deepen its understanding of overpayments
through conducting a comprehensive analysis on Employment Insurance
overpayments and their net impact on the EI Operating Account by January 2014.
Upon completion of the analysis, a workplan will be developed by June 30,
2014.
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High
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To further build on the knowledge acquired through work
undertaken to date, the Department will conduct a comprehensive analysis of Employment
Insurance (EI) overpayments to deepen its understanding of the causes of
overpayments and their net impact on the EI Operating Account. This analysis
will utilize, amongst other sources, the outcomes from the EI stewardship
review and Payment Accuracy Review and will include:
o
Trend analysis and other characteristics on age of overpayments
reaching statutory limitations either awaiting adjudication or established in
the departmental accounts receivable system;
o
Options to integrate collection recovery success into the
existing investigative predictive model;
o
Clarification of roles/accountabilities, performance
measurement and reporting related to the HSRDC-CRA MOU, to analyze the factors
leading to successful EI overpayment collection in consultation with CRA.
·
Based on this analysis, develop a workplan, which includes
consideration of trial activities where appropriate, that will ensure that
all opportunities to prevent and identify overpayments and to maximize their
recovery are pursued, where it is cost effective to do so.
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ISB
PPSB
CFOB
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January 31, 2014
June 30, 2014
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